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Orlando
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JOB DETAILS |
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| Career Field |
Theme Park Jobs, Customer Service, Hospitality/Travel
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| Job Duration |
Part Time |
| Minimum Education |
High School or Equivalent (GED) |
| Salary Offered |
Open
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| Relocation Assistance |
Not Available
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JOB DESCRIPTION |
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It’s a Big Universe…Where Do You Fit In?
We have the perfect place for you at Universal Orlando®. Only you can help make our exciting attractions come to life for our guests, all while having an unforgettable experience of your own. Join us today and you’ll see that our jobs are far from ordinary. Just like our people.
NOW HIRING
Guest Services Coordinator
These positions are responsible for resolving sensitive guest situations on an individual basis through phone calls, letters, or personal interactions. Asks exploratory questions to identify concerns, needs, and expectations as well as fully investigate issues such as: long lines, crowd control, inclement weather, negative employee comments, height restrictions, property damage and inoperable attractions. Determines and provides appropriate level of guest recovery.
Qualified candidates must:
Possess excellent communication skills
Be comfortable handling a variety of guest situations
Have basic computer skills
Be comfortable cash handling and upgrading all park admissions media
Be able to stand for long periods of time
These positions include:
Free Admission
Discounts
Complimentary Passes
Recognition Programs
Exclusive Events
Apply Online 24/7 by clicking 'Apply for this job' and you will be directed to our company website.
Sign Language interpreters will be provided. Universal elements and all related indicia TM & © 2009 Universal Studios. © 2009 Universal Orlando. All rights reserved. EOE.
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