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Tallahassee
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JOB DETAILS |
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| Career Field |
Insurance, Insurance, Insurance
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| Job Duration |
Full Time |
| Salary Offered |
Open
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| Relocation Assistance |
Negotiable
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JOB DESCRIPTION |
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Advance your career at Liberty Mutual - A Fortune 100 Company!
Position Title: Field Audit Manager
Job Summary:
Supports Regional Audit Manager in effectively deploying resources, controlling quality and ensuring compliance with external standards and internal customers'; Service Level Agreements. Responsible for selection, development and performance management of a team of auditors.
Job Responsibilities:
- Supports Regional Audit Manager in achieving established Service Level Agreement performance objectives Region-wide.
- Ensures auditors'; compliance with productivity and quality standards through performance reporting and analysis.
- Reviews and recommends adjustments to workload management to meet service standards.
- Supplies workforce and workload data to prepare manager to forecast resource requirements.
- Performs On-Site Reviews (OSRs), assists with Quality Review Program (QRP) and monitoring of specialty programs (e.g., LPs and V-2s).
- Communicates service goals to staff.
- Ensures proper implementation and maintenance of new processes/procedures.
- Support effective management of Service Meetings through acting as liaison, planning and co-facilitation.
- Identifies/solves delinquent or difficult audit assignment issues for staff.
- Maintain/improve operational effectiveness.
- Researches business issues, identifies opportunities for improvement, proposes solutions. Supports implementation of new processes and improvement initiatives through testing, training, documentation and feedback mechanisms.
- Supports planning process through monitoring actual vs planned spending, escalating/resolving discrepancies and providing relevant data.
- Selection/Training & Development/Performance Management.
- Supports regional recruitment activities.
- Identifies critical regional training needs; participates in developing formal plans to enhance technical skills. Contributes to improvement of basic and intermediate training programs.
SKILLS REQUIRED
Qualifications:
- In-depth knowledge of Liberty Mutual premium audit processes and policies.
- Bachelor';s degree or equivalent and a minimum of 5 years premium auditing experience.
- Demonstrates management, mentoring and training capabilities.
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
- 401K and Company paid pension plan
- Medical coverage
- Dental coverage
- Paid time-off
- Pay-for-Performance
- Discounts on automobile and homeowner';s insurance
- Discount fitness memberships
- Flexible spending accounts
- Tuition reimbursement
- Vision care coverage
- Work/Life resources
- Credit Union membership
- Employee and Dependent life insurance
- Disability insurance
- Long-term care insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way
We believe that the Company';s success is inextricably linked to our employees'; satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What';s your policy?
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