EAP COUNSELOR - BEHAVIORAL HEALTH - CLEARWATER - BILINGUAL SPANISH - PRN - DAYS

EAP COUNSELOR - BEHAVIORAL HEALTH - CLEARWATER - BILINGUAL SPANISH - PRN - DAYS(

Job Number: 166031)

Description

The Employee Assistance Program Counselor (EAP) ,while working in a call center environment, quickly and efficiently gathers basic demographic information, conducts a quick assessment of the individual's needs, determines level of risk and make determinations if necessary, makes referrals to providers, when needed makes recommendations or suggestions for medical services. Authorizes Mental Health and or Substance Abuse services. Provides brief solution counseling when caller is in crisis and other services as needed. Preferred Bilingual Spanish

Qualifications

Certifications and LicensuresPreferredPsychologyPreferredLMFT (Marriage and Family)PreferredLCSW (Social Work)PreferredLMHC (Mental Health)
EducationRequiredMaster'sBehavioral Health
Experience

Required

3 years

Employee Assistance ProgramOr3 yearsSocial WorkPreferred5 yearsSocial WorkPreferred5 yearsEmployee Assistance Program


Specific SkillsRequiredCritical thinking skillsRequiredOrganizational skillsRequiredInterpersonal skillsRequiredAdministrative and clerical skillsRequiredWork independentlyRequiredMedical terminology use and understandingRequiredKnowledge of regulatory standards appropriate to positionRequiredComputer skills appropriate to positionRequiredCustomer service skillsRequiredWork with a teamRequiredConflict Management skillsRequiredWritten and verbal communication skills

Organization: 2600-BAYCARE LIFE MANAGEMENT

Primary Location: FL-Clearwater-BayCare Behavioral Health Outpatient ServicesSchedule: Varies

Shift: DaysShift Hours: varies

Weekend Work: None

On Call: No