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Min. 1yr Call Center experience Required.
Winter Park
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JOB DETAILS |
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| Career Field |
Customer Service, Call Center, Retail
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| Job Duration |
Part Time |
| Minimum Education |
High School or Equivalent (GED) |
| Salary Offered |
Open
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| Relocation Assistance |
Not Available
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JOB DESCRIPTION |
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The Customer Service Rep. 2 performs a variety of various job functions that include providing prompt handling of requests for services, resolving/handling customer inquiries and complaints, processing orders, ringing sales, communicating with the customer via e-mail, phone, fax, etc. Works with minimum supervision. Performs miscellaneous duties as assigned to support the daily activities of the department and company.
Requirements
• High school education or equivalent is required
• Minimum 1 year inbound call center experience
• Must have excellent communication and interpersonal skills – verbal and written. Must be able to effectively and accurately communicate the written word, via email, and the spoken word, via telephone.
• Ability to research using traditional and online resources
• Working familiarity of various office equipment (telephone, computer, fax, copier, etc…)
• Must be PC proficient with skills in Internet, MS Power Point, Excel, Word and Access.
• CSS/Cognos
• Ability to type 45 wpm
• 10-Key proficiency
EOE/AA
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