Sales Associate - Retail - Furniture Store
- Employer
- La-Z-Boy Furniture Galleries
- Location
- Ocoee, Florida
- Salary
- Base Salary $22,630.40 plus commissions and bonus
- Posted
- Mar 17, 2014
- Closes
- May 16, 2014
- Industry
- Retail
- Category
- Customer Service, Marketing, Sales
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
SUMMARY OF PRIMARY JOB FUNCTION:
Sell Company's furniture and accessories, follow-up with existing and prospective customers. Assist customers in home design through use of House Call Program. Sketch layout and make design suggestions.
TYPICAL DUTIES:
Greet customers
Demonstrate, instruct, and sell customer in proper use of furniture and fabric protection
Suggest coordinating ideas and display fabric selections to assist customer with special order sales and exceed monthly and quarterly sales standards
Write sales ticket for sale
Explain manufacturer's warranty and return policy
Process credit card or take payments in cash or checks
Obtain directions from customer
Enter sales, reserve incoming stock, and look up SKU number in the computer
Telephone customers to follow-up on purchase or announce arrival of special order
Dust/vacuum and otherwise maintain assigned area on the sales floor
Prep showroom for sales and special events as instructed
Attend sales meetings on Saturday or when necessary
Visit customers' home, for Design Consultation and layout sketching
Maintain a personal customer 1-31 box
Consistently mail out both Thank-you and follow-up cards.
Perform other duties as required by supervisor
EDUCATION/EXPERIENCE:
High school diploma or equivalent and/or adequate work experience in related area
Computer literate
Decorating techniques
SPECIFIC SKILLS, ABILITIES AND KNOWLEDGE REQUIREMENTS:
Exhibit excellent selling techniques and ability
Good oral and written communication skills and telephone etiquette
Good interpersonal skills
Knowledge of basic decorating and color coordinating techniques
Functional knowledge of the products that La-Z-Boy sells
Computer literate
Ability to use common office equipment
Possess basic math skills and ability to responsibly handle money
Capable of standing for long periods of time while assisting customers
Ability to follow instructions
PHYSICAL REQUIREMENTS:
Must be able to:
1. Stand for long periods
2. Walk in and around furniture
3. Bend, squat, kneel, sit and recline
4. Push and pull furniture
5. Appear neat, clean, and professional as required by dress code