Leasing Consultant

Title: Leasing Consultant

Location: Orlando, FL

Reports To: Business Manager                                 

Summary of Responsibilities: Conduct physical, as well as virtual, tours and lease apartments to prospective residents.  Perform outreach marketing in the property's community.  Perform associated administrative and operational functions as set forth by the Business Manager.

Essential Duties and Responsibilities:

• To carry out all duties and responsibilities specifically assigned by the immediate supervisor.

• Interview prospective residents, qualify them by their needs, and input their information into the computer on a guest card.
• Accompany prospective residents to community model apartments and ready vacants, helping them in their decision making by selling the benefits and amenities of the community.
• Be able to proactively and professionally ask for leasing commitment from all qualified prospective residents
• Qualify prospective residents; verify applications, credit information and previous rental history.  Prepare lease and move-in documentation and all related paperwork.
• Collect all rental payments and fees due at move-in.
• Promote a positive and proactive approach to resident relations and service.
• Walk and inspect amenities, tour route and ready vacants on a daily basis confirming all is ready, and write MSR’s for those items that are not.
• Assist in the planning and hosting of resident events and marketing initiatives.
• Maintain knowledge of the apartment marketplace through regular competitive property visits and inspections.
• Create a “fact book” with information on the neighborhood surrounding your community that enables you to answer promptly, fully, and accurately any pertinent question a prospective resident might ask.
• Ensure compliance with OSHA and safety training.

Qualifications: These requirements represent the education, knowledge, skill, certifications/licensure and/or ability required to perform the job satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties noted above.

• This position requires a high school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and understand documents such as safety rules, legal correspondence, and procedure and policy manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively and persuasively before groups of customers and residents.  In some markets proficiency in more than one language may be required due to market demographics.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rates, ratios, percentages, discounts and pro-rations.
• Ability to apply common sense understanding to carry out instructions furnished in oral, written, or diagram form.
• A proactive plan to acquire the NALP designation.
• Valid state driver’s license.

• Characteristics Required:
• Excellent communication and organization skills.
• High degree of professionalism in appearance and demeanor.
• Commitment to quality results.
• Dependability, integrity, and willingness to learn.
• Proven time management skills.
• Adaptability, flexibility, and champion of change for improvements and efficiencies.
• Ability to build teamwork.
• Persuasive and outgoing demeanor.
• Positive attitude.