Sales Exit Representative/Discovery
- Employer
- Wyndham Destinations
- Location
- Daytona Beach, Florida
- Salary
- Open
- Posted
- Apr 01, 2014
- Closes
- May 31, 2014
- Ref
- 1403716
- Industry
- Hospitality
- Category
- Customer Service, Sales
- Hours
- Full Time
Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.
Wyndham Vacation Ownership's vision is to deliver a lifetime of memorable vacation experiences for our owners. This vision is supported by our mission statement which states:
We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper.
We delight our customers by meeting their needs or exceeding their expectations.
We are ";memory makers";.
Warm, thoughtful, gracious hospitality is our culture and through our Count on Me service philosophy; our employees strengthen their customer service skills for successful execution of signature service.
Summary:
The primary purpose of this position is to sell the guest the Wyndham trial program (Discovery); this allows the guest to experience Wyndham ownership on a trail basis.
Responsibilities and Duties:
Greet guest in Discovery area after sales presentation and explain that they will conduct a survey of guest's experience.
Conduct survey regarding guest's experience and present Discovery program in professional manner, with the goal of selling guest the Discovery program.
Answer all of guest's questions accurately in accordance with company sales quotas for Discovery Associate.
When guest purchases, prepare worksheet including all required information and deliver worksheet to Contracts Office for processing.
Answer all post-sale client inquiries to ensure customer satisfaction.
Follow all company and departmental policies and procedures.
Any other assigned duties as requested by supervisor.
Meeting the established sales quotas for Discovery Associates.
Qualifications
Minimum Qualifications:
High School Diploma or equivalent (G.E.D)
Timeshare Sales Experience Preffered
Strong Closing Skills
Ability to make effective sales presentation and work independently.