Full Sail University Orlando Jobs

 

Admissions Guide/Online

Orlando, Florida

Job Description/Responsibilities:  

Online Admissions Guides are responsible for securing, retaining, and maintaining qualified applicants for online bachelor’s admission to the University, operating in compliance with state and federal accreditation and institutional policies, to include performing job functions within the parameters of ethical codes of conduct; all of which is done in a shared workflow. 

 

Requirements:  
•    Behave as a Full Sail University ambassador and embracing our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service. 
•    Field and service prospective students, engage in compliant and customer-service oriented interviews, and recommend students for enrollment when they have been determined to be a strong candidate for admission.
•    Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations [at a compliant level] to potential students, their parents [when applicable], and other internal and external clients.
•    Inquire with all prospective students regarding the verification and discovery phases and complete follow-up calls to ensure they satisfactorily meet deadlines.
•    Other duties, as assigned, that reinforce personal and departmental efficiency and effectiveness.
•    Prioritize workflow / workload to maximize results and surpass team, department, and Full Sail University expectations and goals.
•    Ability to work a flexible schedule (late nights, weekends, and extended hours) especially during peak enrollment seasons.


Education/Training: Bachelor’s degree preferred but will look at combination of education and experience.

Skills Needed: 
•    Strong attention to detail, organizational skills, and the ability to multi-task in a fast paced environment are required.
•    Excellent time-management abilities.
•    Understand and accurately apply sales-techniques, as necessary, to guide the student towards completion of the application if they are determined to be a good candidate for the program. 
•    The ability to overcome objections in a positive and efficient way.
•    Excellent listening and problem solving skills.
•    Experience working with persons from diverse cultural and economic backgrounds.
•    Strong work ethic and ability to work in a team environment.
•    Positive attitude and self-motivated.