Vacation Adviser - Activations

Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. 

• Promote awareness of brand image internally and externally. 
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. 
• Communicate with potential owners via telephone to set up preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements. 
• Overcome potential owner objections while maintaining a polite and enthusiastic demeanor. 
• Encourage guests or callers to purchase or schedule preview package sales/tours. 
• Check availability of accommodations and dates, including finding alternative dates or options if first choice is not available. 
• Answer guest questions about property facilities/services. Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.  
• Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. 
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. 
• Thank guests with genuine appreciation. 
• Speak with others using clear and professional language; answer telephones using appropriate etiquette. 
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. 
• Comply with quality assurance expectations and standards. 
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. 
• Perform other reasonable job duties as requested by Supervisors.    

Hours: 2nd Shift

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.