RECEPTIONIST

The Receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.

RESPONSIBILITIES
1. Provide office support services in order to ensure efficiency and effectiveness within the Office
Main Activities
Receive, direct and relay telephone messages and fax messages
Direct the general public to the appropriate staff
member
Pick up and deliver the mail
Open and date stamp all general correspondence
Maintain the general filing system and file all correspondence
Assist in the planning and preparation of meetings, conferences and conference, telephone calls
Maintain an adequate inventory of office supplies
Respond to public inquiries
Provide word-processing and secretarial support
2. Perform clerical duties in order to maintain administration
Main Activities
Develop and maintain a current and accurate filing system
Monitor the use of supplies and equipment
Coordinate the repair and maintenance of office equipment

Knowledge
The applicant must have proficient knowledge in the following areas:
office administration
an understanding of relevant
legislation, policies and
procedures

Skills
The applicant must demonstrate the following skills:
team building
analytical and problem solving
skills
decision making skills
effective verbal and listening communications skills
computer skills including the ability to spreadsheet and wordprocessing programs at a highly proficient level
stress management skills
time management skills
 
The applicant must demonstrate the following personal attributes:
be honest and trustworthy
be respectful
possess cultural awareness and sensitivity
be flexible
demonstrate sound work ethics