Housekeeping Supervisor
- Employer
- MasterCorp
- Location
- Orlando, Florida
- Salary
- hourly pay
- Posted
- Jul 30, 2014
- Closes
- Sep 28, 2014
- Industry
- Hospitality
- Category
- Facilities / Maintenance, Housekeeping
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Resort/Timeshare Property is seeking a Housekeeping Supervisor to join our growing team! If you love the Hospitality Industry and have experience in Supervising a Housekeeping Staff please apply!
Responsible for consistently meeting quality and timeliness standards in the supervision of housekeeping staff. A Supervisor must ensure the company mission statement and values are followed, always looking out for the best interests of the company, its employees and customers.
Main Responsibilities:
QUALITY
o Develop and maintain a high standard of excellence within the staff
o Assist in the training and development of staff, both existing and new
o Prep units for housekeepers
o Examine carpets, drapes and furniture for stains, damage or wear and report as necessary
o Inspect and prepare clean units before reporting them as vacant and ready
o Complete the required amount of report cards per week
o Report unit maintenance issues as per company procedure
o Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks as needed
o Replace house wares inventory and supplies as needed
o Assist in maintaining the cleanliness of storage closets
o Report lost and found items to Executive Housekeeper
o Attend all training sessions and make practical application of training
o Ensure a safe working environment at each site and office
TIMELINESS
o Willing and able to perform any and all duties related to site operation as directed
o Ensure a sense of urgency exists within housekeeping staff so that units are turned on time
o Personal timeliness, be prompt with all assignments and appointments
BUDGET
o Utilize supplies and equipment efficiently and effectively
o Perform inventory counts as directed
o Responsible for time efficiency of assigned staff
CUSTOMER SERVICE
o Assist in solving guest complaints promptly
o Cultivate and develop strong, positive customer relations
o Willing and able to assist resort guests and owners
o Knowledgeable of the resort
KEY BEHAVIORAL FACTORS:
o A passion for cleanliness
o Demonstrated motivational skills
o Strong work ethic
o Ability to train others
o Desire to help others
o Work irregular hours
PHYSICAL REQUIREMENTS:
o Standing & walk for long periods
o Climbing stairs frequently
o Frequent twisting, bending, stooping and reaching
o Regularly lift up to 25 lbs.
ENVIRONMENTAL CONDITIONS:
o Odors or dust
o Cleaning chemicals
o Laundry chemicals
MENTAL REQUIREMENTS:
o Ability to make decisions
o Planning and scheduling capabilities
o Ability to read, write and do basic math
o Use of long term and short term memory
Please Apply
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