Regional Sales Training Manager - Floating

WELCOME TO DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality. 

ABOUT DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International®, with its network of more than 300 vacation destinations located in 33 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australia and Africa provides guests with choices and flexibility as they design their dream vacation, whether they're traveling an hour away or around the world. Our hassle-free, relaxing vacations give guests a truly memorable experience every time, for a lifetime. 
Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations of a Lifetime™ through 92 managed resorts, 210 affiliated properties and four cruise itineraries. To learn more, visit DiamondResorts.com.
        
Brief Posting Description     
The Regional Sales  Trainer performs and implements daily training at the local and regional level within the Business Sales Unit. The Sales Trainer assists the resort Project Directors, Business Unit Sales Training Manager, National Director of Training, Vice President and Senior Vice President of Sales in the standardization of training for new hire Agents as well as Sales Managers. The Sales Trainer provides resources in mentoring, and successfully facilitates the “train the trainer” critical path to success.

        
Detailed Description     

JOB RESPONSIBILITIES:

• Work closely with the Regional Business Unit (RBU) Sales Training Manager, National Director of Training, Project Directors, Regional Project Directors, RBU Vice President and Vice President of Organizational Development in order to establish standard operating procedures (SOPs) for all local, regional and national training. 
• Must be able to carry out specific duties according to established SOPs, which includes daily training sessions according to the sites’ needs and scheduling & ensuring coverage of RBU training needs. Coordinate site, regional or RBU priority trainings as needed. 
• Develop and manage new special projects as assigned by RBU Sales Training Manager, National Director of Training or Vice President of Organizational Development. 
• Develop & monitor a training library and curriculum. 
• Work on individual and/or group training, and must support complete DRI presentation. 
• Ensure all technology devices are used properly and are supplied for most effective training. 
• Must be an effective communicator, with excellent oral & written skills to be able to improve current sales processes through mentoring of site’s sales managers. 
• Must be state licensed and be able to assist as a T.O. when needed. 
• Perform specific projects to assist RBU Sales Training Manager, National Director of Training, Vice President and Senior Vice President of Sales, and Director of Sales for the region. 
• Provide superior customer service in accordance with the Company DRIven to Excellence standards. 
• Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests. 
• Operate office machinery (i.e., computer, fax machine, copier, etc.).
• A more detailed job description is available upon request from the Human Resources Department.        

Job Requirements     
Required:

• Two (2) years of industry sales experience. 
• Bachelor’s degree (BA) from a four-year college or university. 
• Vacation ownership experience. 
• Computer proficiency in Microsoft Excel, PowerPoint and Word. 
• High School diploma, GED or equivalent. 
• Licensing as required by state laws & regulations.
• Preferred:
• Six (6) months proven sales experience with Diamond Resorts International®
• SKILLS
• Required:
• Excellent oral and written communication skills. 
• Excellent business skills. 
• Ability to read, analyze and interpret the most complex body language. 
• Ability to respond proactively to the most sensitive inquiries or complaints. 
• Good knowledge to work with mathematical concepts that are critical to financial analysis. 
• Strong computer knowledge, with emphasis on Excel spreadsheets, Word documents and PowerPoint presentations. 
• Must be able to maneuver through our Corporate intranet and other industry-related websites. 
• Ability to collect data from various sources including staff & management level, create & revise reports, and provide accurate information to management. 
• Ability to interpret an extensive variety of technical instructions. 
• Use analytical skills to make reporting more efficient and valuable. 
• Must be able to multi-task.   
• Additional Details     

Diamond Resorts International® offers:

• Excellent earning potential. 
• Excellent benefits program including company matching 401(k). 
• Eligibility for our tuition reimbursement program. 
• Resort Privilege Program (eligibility for travel discounts). 
• Industry leading training program. 
• Fun working environment. 
• Unlimited real growth opportunities.        

How To Apply     
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