Owner Referral Telemarketer

Owner Referral Telemarketer is responsible for making outbound telephone calls to qualified sales leads and promoting the Diamond Resorts International® family of properties.

ESSENTIAL JOB FUNCTIONS

• Call prospective guests.
• Qualify interested parties according to DRI procedures and standards.
• Offer mini vacation packages with various price points & gifts to qualified prospects in exchange for a timeshare tour.
• Perform data entry as required.
• Meet and maintain sales performance requirements.
• Provide superior customer service in accordance with the Company DRIven to Excellence standards.
• Consistently practice the Meaning of Yes® and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
• Operate office machinery (i.e., computer, copy machine, fax machine).
• Perform other duties as assigned.
• MANAGEMENT/SUPERVISORY RESPONSIBILITIES
• None.

QUALIFICATIONS

Required:

• Six (6) months customer service experience.
• Clear and concise speaking voice.
• Computer proficiency in Microsoft Word, Excel and Outlook.
• High School diploma, GED or equivalent.

Preferred:
Previous call center experience.
Prior sales experience a plus.
Previous experience in the hospitality or timeshare industry.

SKILLS

Required:

• Ability to communicate in English, in both oral and written form.
• Team player.
• Must be able to handle rejection when performing sales calls.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• Time management; the ability to organize and manage multiple priorities.
• Problem analysis and problem solving skills.
• Initiative and adaptability.
• Detail oriented.

Preferred:
    
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED

None.

ESSENTIAL FUNCTIONS:  PHYSICAL & ENVIRONMENTAL DEMANDS

• Occasionally required to walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• The noise level in the work environment is usually minimal.
• Able to work a flexible schedule that may include extended hours, evenings, weekends and holidays.

TRAVEL REQUIREMENTS
 0%.

This is for our Owner Referrals Department seeking Telemarketers in the Orlando area.  We have openings at this time for Orlando, FL.

Please Apply!