Sales Manager

Sales Manager          
 Daytona Beach Resort          
  
         
WELCOME TO DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality. 

ABOUT DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International®, with its network of more than 300 vacation destinations located in 33 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australia and Africa provides guests with choices and flexibility as they design their dream vacation, whether they're traveling an hour away or around the world. Our hassle-free, relaxing vacations give guests a truly memorable experience every time, for a lifetime. 

Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations of a Lifetime™ through 92 managed resorts, 210 affiliated properties and four cruise itineraries. To learn more, visit DiamondResorts.com.
        
         
The Sales Manager ensures his/her team performs all sales activities for new & existing members. The Sales Manager is responsible for representing Diamond Resorts International®, ensuring member/guest satisfaction and managing quality of product and service delivery.
        

         JOB RESPONSIBILITIES:

• Supervise a team of sales agents to carry out presentations of company products and services to current & potential clients in an ethical and responsible manner. 
• Assist and train representatives in sourcing and developing client referrals. 
• Develop sales action plans and schedules for each individual client. 
• Assist team members with the structure and action plans for each sales presentation. 
• Assist representatives in overcoming clients’ objections. 
• Add credibility as a higher authority figure, negotiating with clients to close sales of the company’s products and services. 
• Provide superior customer service in accordance with the Company Driven to Excellence standards. 
• Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests. 
• Operate general office machinery (i.e., computer, copy machine, fax machine). 
• Perform other duties as assigned.
• A more detailed job description is available upon request from the Human Resources Department.

QUALIFICATIONS

• Required:
• Five (5) years of successful sales experience in the vacation ownership or timeshare industry. 
• Two (2) years of proven success as a Sales Manager in the vacation ownership industry. 
• Thorough knowledge of the vacation ownership industry trends. 
• Strong working knowledge of Resort Condominiums International and Interval International products & services. 
• Computer proficiency in Microsoft Word, Excel and Outlook. 
• Ability to lead and mentor a team. 
• High School diploma, GED or equivalent.
• SKILLS
• Required:
• Advanced sales and negotiation skills. 
• Ability to conduct oneself in a professional and unbiased manner at all times. 
• Excellent customer service skills. 
• Excellent interpersonal and communication skills. 
• Time management; the ability to organize and manage multiple priorities. 
• Problem analysis and problem solving skills. 
• Initiative and adaptability. 
• Detail oriented.

        
Additional Details              

• Diamond Resorts International® offers:
• Excellent earning potential. 
• Excellent benefits program including company matching 401(k). 
• Eligibility for our tuition reimbursement program. 
• Resort Privilege Program (eligibility for travel discounts). 
• Industry leading training program. 
• Fun working environment. 
• Unlimited real growth opportunities.