Marketing Agent - Off Property Contact

Job Title     
Marketing Agent - Off Property Contact 

Diamond Resort  Daytona Beach Resort  

WELCOME TO DIAMOND RESORTS INTERNATIONAL®

Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality.

ABOUT DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International®, with its network of more than 300 vacation destinations located in 33 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australia and Africa provides guests with choices and flexibility as they design their dream vacation, whether they're traveling an hour away or around the world. Our hassle-free, relaxing vacations give guests a truly memorable experience every time, for a lifetime.

Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations of a Lifetime™ through 92 managed resorts, 210 affiliated properties and four cruise itineraries. To learn more, visit DiamondResorts.com.
        
Brief Posting Description     
 

        
The Off Property Contact (OPC) works within a specific location speaking & soliciting to the public to attend our vacation ownership presentation. The OPC qualifies the prospective clients, ensuring they meet established guidelines. Once qualified, the OPC invites them to attend a vacation ownership presentation and documents the registration.
           

JOB RESPONSIBILITIES OF MARKETING AGENT

• Generate sales tours for each resort entity.
• Consistently achieve established production standards as outlined in departmental compensation plan.
• Communicate the customer needs and interest to direct supervisors so the company will continue to change based on market needs.
• Communicate information on the area attractions to prospective clients.
• Accurately reconcile and report monies collected on a daily basis.
• Represent Diamond Resorts International® in a professional manner at all times.
• Follow all rules of dress and conduct that have been presented to the team member.
• Provide superior customer service in accordance with the Company Driven to Excellence standards.
• Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests.
• Operate office machinery (i.e., computer, copy machine, fax machine).
• Perform other duties as assigned.
• A more detailed job description is available upon request from the Human Resources Department.

QUALIFICATIONS OF MARKETING AGENT

• Computer proficiency in Microsoft Word, Excel and Outlook.
• High School diploma, GED or equivalent.
• Preferred:
• Previous sales or marketing experience.
• Previous experience in the hospitality or timeshare industry.
• Professional, energetic and outgoing personality.
• Competitive, goal-oriented and persuasive.
• Self-motivated, with the ability to work independently and contribute as a team player.
• Resilient and able to handle rejection.
• Able to quickly build rapport and explain DRI products & services.
• Must have knowledge of the local area’s attractions and entertainment.
• Excellent customer service and selling skills.
• Excellent interpersonal, communication and listening skills.
• Time management; the ability to organize and manage multiple priorities.
• Problem analysis and problem solving skills.
• Initiative and adaptability.
• Detail oriented.

Preferred:

• Bilingual in Spanish and/or Portuguese.   
• Additional Details            
• Diamond Resorts International® offers:
• Excellent earning potential.
• Excellent benefits program including company matching 401(k).
• Eligibility for our tuition reimbursement program.
• Resort Privilege Program (eligibility for travel discounts).
• Industry leading training program.
• Fun working environment.
• Unlimited real growth opportunities.      

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