EFS/Accounting Associate l

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain a current and thorough knowledge of the products and services provided by the Credit Union and how EFT systems interface with and support those products and services.

Maintains a thorough knowledge of all EFT policies and procedures, protocols, authorizations,

interfaces with external EFT systems, as well as emerging EFT technology and applications

Resolves member inquiries, concerns and problems related to electronic fund transfers.

Responsible for the accurate and timely processing of all electronic fund transfers including:

ATM/Debit Card, ACH, Share Draft, Shared Branching and Wire Transfers.

Serves as a wire transfer operator.

Reconciles and monitors activity in general ledger accounts. Researches and resolves outstanding

items in a timely manner

Balances credit card settlements and posts to general ledger accounts.

Performs other duties as required and/or directed

Responsible for mastering the processing functions and operational activities of the EFS support areas:

Share Draft – Analyzes daily share draft transmission and repost to determine

necessary action for exceptions. Processes daily returns within time constraints.

Prepares share draft stop payments, photocopy requests and check orders while

maintaining related records and documentation. Processes returned items (deposited

checks returned) daily. Monitors overdrawn accounts, excessive overdraft conditions

and takes appropriate action.

ATM/Debit Card/Shared Branching – Preparation of daily summary for ATM,

Debit Card and Shared Branching transactions and input into the general ledger daily.

Verify ATM cash and check deposits receipts balanced between processor, ATM

balancing sheet, and general ledger. Balance ATM change funds daily with general

ledger and ATM receipts. Submit adjustments or correct member’s accounts within

48 hours of error.

ACH- Retrieves/processes ACH files of member pay to be deposited into credit union

Accounts; verifies control totals and inputs into credit union computer for processing,

and verifies the accuracy of the computer generated files vs. settlement control

figures. Corresponds with agencies to obtain or change direct deposit information and

resolve reporting and procedural difficulties. Processes daily ACH returns within time

constraints via PC. Prepares ACH stop payments and research requests while

maintaining related records and documentation. Assist with Annual ACH audit.

Updates education and information on ACH rules and regulations

Receptive to periodic job rotation in EFS to enhance personal growth and create departmental depth.

Provide efficient service to the internal customer in order to maintain quality member service. Is courteous

and attentive in determining needs and solving problems to the member-owners. Must possess strong

technical skills and the initiative/ability to grow with the technological advances in the industry

COMPLEXITY OF WORK: Overall knowledge of EFS practices is a must. Must be efficient and organized. Must have knowledge of primary member database functions, as well as the functions and applications of third party software. Must be able to meet deadlines and work independently in a moderately stressful environment.

RELATIONSHIP OUTSIDE OF OFFICE/DEPARTMENT TEAM: EFS provides support to all areas of the

Credit Union. The EFS team is thoroughly cross-trained to answer any questions about the services of ATM,

ACH, Share drafts, Shared Branch, Incoming and Outgoing Wires. The EFS team assists front office with

ACH questions/tracers, Stop payments, ATM & Shared Branching adjustments & Credit Card payment

postings to general ledger.

SUPERVISORY RESPONSIBILITIES (if applicable):

QUALIFICATIONS: (To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

1. REGULAR ATTENDANCE is required.

2. EDUCATION and/or EXPERIENCE (Please indicate required or preferred)

Requires general knowledge of basic accounting and EFT network operations.

Computer proficiency is a must. 2-4 years of related experience needed; College education including

accounting electives preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Team member is responsible for adhering to the terms of the Bank Secrecy Act applicable to this position.

The team member is required to attend mandatory BSA training annually.

ON-THE-JOB TRAINING:

• Symitar

• Fedline Advantage

• 5/3 Direct

• TMG – credit card

• Data mining software

LANUGUAGE SKILLS:

• Ability to use passive vocabulary of 5 - 6,000 words; to read at a moderate rate; define unfamiliar

words in dictionaries for meaning, spelling and pronunciation

• Ability to write complex sentences, using proper punctuation, adjectives and adverbs

• Ability to communicate in complex sentences; using normal word order with present and past tense;

and using a good vocabulary.

MATHEMATICAL SKILLS:

• Ability to perform basic math skills and to use decimals to compute ratios and percents.

REASONING ABILITY: Good analytical and problem solving skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions.

OTHER SKILLS AND ABILITIES:

Attention to detail and accuracy. Good interpersonal skills. Able to operate all related computer applications.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

None Up to 1/3 1/3 to 2/3 2/3 and more

Stand, Walk, Sit, Talk or Hear, Use Hands to Feel,Handle, or finger tools, or controls

Climb or balance, Stoop, Kneel, crouch or crawl, Reach with Hands and Arms

A. Does this job require that weight be lifted or force be exerted? If so, how much and how often?

None Up to 1/3 1/3 to 2/3 2/3 and more

Up to 100 Pounds

B. Does this job have any special vision requirements? Close Vision (clear vision at 20 inches or less).

Color Vision (Ability to identify and distinguish colors)

Note on Special Requirements;

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the noise level in the work environment is Moderate