PBX Telephone Operator - The Ritz-Carlton Orlando, Grande Lakes

Imagine how successful you want to be. We’re with you.

 A career at Marriott is more than a job. It’s a future. You choose where you want to go, how you want to GROW, and we help make it happen. Expect opportunities to learn new skills, coworkers who share your enthusiasm, and recognition that REWARDS your success. If this is how you want to LIVE—challenged and supported to reach your own personal goals—you want to be at Marriott, where life just keeps getting better. Join us. We’re Marriott.

Positions are currently available at The Ritz-Carlton Orlando, Grande Lakes and the JW Marriott Orlando, Grande Lakes. Positioned as a quiet retreat, we’re focused on delivering the luxury and service for which our brands are renowned, while the city’s top attractions are only minutes away. At Grande Lakes we’ll provide you with the tools and rewards you need to meet every challenge. Join us and experience our commitment to excellence, while redefining your future.

The Ritz-Carlton Orlando, Grande Lakes  located at 3000 Central Florida Parkway, Orlando, FL 32837 currently has the following opportunity:

PBX Telephone Operator (14001VSV)

Organize, confirm, process, and conduct all guest check-ins/check-outs, reservations, and cancellations. Activate and file room keys. Print, fold, and deliver folios and other items to rooms. Research and resolve disputed charges. Manage daily room inventory and alternative accommodations list. Operate telephone switchboard station and fax machine. Process all guest requests and relay messages. Gather, summarize, and utilize information about the property and the surrounding area amenities, including special events and activities. Maintain updated resource materials on all vendors and information to accommodate guest requests. Activate voice mail system. Test communications equipment. Update and distribute property telephone directories to staff. Maintain/run reports on all guests/groups/VIPs and their requests. Dispatch bell staff or valet staff as needed. Print and audit customer bills for Express Checkout purposes. Assist management in hiring, training, scheduling, evaluating, motivating and coaching employees; serve as a role model.

FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the tenth consecutive year. Benefits may include: medical, dental, vision, 401(K) profit sharing, paid time off, tuition reimbursement, career advancement, hotel room discounts and more.

Live • Reward • Grow

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.