Service Field Technician II Crane

Purpose of Job:

Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.

Main Duties and Responsibilities:

Attends training sessions as required.

Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.

Maintains a positive attitude and role model for the other employees to follow.

Maintains a minimum set of tools required for job performance

Cares and maintains company machines/equipment and ensures co-workers are doing the same.

Demonstrates utilization of dealer computer systems for work orders and other documentation.

Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.

Tests, diagnoses and adjusts failures of equipment.

Repairs or replaces defective parts on machinery/equipment.

Disassembles components and properly clean parts.

Inspects components to insure maximum parts are being reused to control repair costs

Creates repair estimates and submits information to substantiate quotes and estimates.

Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.

Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.

Assumes the lead person position temporarily, as necessary.Trains and/or mentors others in department.

Skills:

Must be able to comprehend, speak and write the English language.

Must possess excellent interpersonal and communication skills.

Education/Experience:

High School education including a specialized technical course or equivalent years experience as a Technician preferred.

3-5 Years direct Technician experience

Must posses a valid Class E Driver's License

Combination of education and experience will be considered