Quality Assurance Specialist

JOB ANNOUNCEMENT

JOB TITLE:  QUALITY ASSURANCE SPECIALIST (2 positions)
Ground Floor Opportunity – New Early Head Start Program Being Created
DEPARTMENT:   CC  LOCATION:  ORLANDO
    
GENERAL DESCRIPTION:  Assists in coordinated efforts to ensure quality assurance standards are met and thoroughly researched. This is responsible, professional work requiring technical and communications skills, independent judgment and initiative.

ESSENTIAL JOB FUNCTIONS:  Reviews quality assurance standards and reports. Coordinates with internal and external programs regarding quality assurance and training activities. Performs research and prepares action plans. Performs field evaluations and follow-up reviews. Develops policies and procedures based on program data and findings. Completes/follow-up on corrective action plans. Conducts monitoring at all Birth to Five facilities. Participates in the Agency’s Quality Improvement Program.

MINIMUM QUALIFICATIONS:
MINIMUM EDUCATION AND EXPERIENCE: Bachelor’s degree from an accredited institution in Human Services, Health, Public or Business Administration or a closely related field
Two (2) years of experience in project management or quality assurance. Knowledge in Early Childhood Education and child care facilities required.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Specific knowledge in Early Childhood Education and child care facilities. Knowledge of program philosophy, goals and objectives. Ability to operate a personal computer.  Knowledge of a variety of computer software applications in word processing, spreadsheet, presentation and database software (including MS Word, Excel, and PowerPoint). Ability to navigate the Internet.  Ability to communicate with people within and outside the organization, representing the organization to customers, providers, and other external sources using effective listening and cultural sensitivity skills. This information can be exchanged in person, in writing, by telephone, or e-mail. Ability to analyze information and evaluate results to select the best solution and solve problems. Ability to demonstrate the capability of working under pressure while remaining professional, exhibiting an upbeat attitude, and organizing and planning efficiently. Ability to demonstrate skill in problem solving, motivating change, time management, documentation, organizational, and teamwork skills. Ability to work and communicate with people from various multi-cultural backgrounds and socio-economic levels. Sensitivity to the needs, abilities, beliefs, and attitudes of individuals within and outside the Agency, including but not limited to clients and co-workers.

SALARY: $33,578 - $37,309        PAY GRADE:  9     
APPLICATIONS/RESUMES TO: Email: recruiter@4cflorida.org  Fax: 407-522-5072

CLOSING DATE:

EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

JOB ANNOUNCEMENT

JOB TITLE:  QUALITY ASSURANCE SPECIALIST (2 positions)
Ground Floor Opportunity – New Early Head Start Program Being Created
DEPARTMENT:   CC  LOCATION:  ORLANDO
    
GENERAL DESCRIPTION:  Assists in coordinated efforts to ensure quality assurance standards are met and thoroughly researched. This is responsible, professional work requiring technical and communications skills, independent judgment and initiative.

ESSENTIAL JOB FUNCTIONS:  Reviews quality assurance standards and reports. Coordinates with internal and external programs regarding quality assurance and training activities. Performs research and prepares action plans. Performs field evaluations and follow-up reviews. Develops policies and procedures based on program data and findings. Completes/follow-up on corrective action plans. Conducts monitoring at all Birth to Five facilities. Participates in the Agency’s Quality Improvement Program.

MINIMUM QUALIFICATIONS:
MINIMUM EDUCATION AND EXPERIENCE: Bachelor’s degree from an accredited institution in Human Services, Health, Public or Business Administration or a closely related field
Two (2) years of experience in project management or quality assurance. Knowledge in Early Childhood Education and child care facilities required.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Specific knowledge in Early Childhood Education and child care facilities. Knowledge of program philosophy, goals and objectives. Ability to operate a personal computer.  Knowledge of a variety of computer software applications in word processing, spreadsheet, presentation and database software (including MS Word, Excel, and PowerPoint). Ability to navigate the Internet.  Ability to communicate with people within and outside the organization, representing the organization to customers, providers, and other external sources using effective listening and cultural sensitivity skills. This information can be exchanged in person, in writing, by telephone, or e-mail. Ability to analyze information and evaluate results to select the best solution and solve problems. Ability to demonstrate the capability of working under pressure while remaining professional, exhibiting an upbeat attitude, and organizing and planning efficiently. Ability to demonstrate skill in problem solving, motivating change, time management, documentation, organizational, and teamwork skills. Ability to work and communicate with people from various multi-cultural backgrounds and socio-economic levels. Sensitivity to the needs, abilities, beliefs, and attitudes of individuals within and outside the Agency, including but not limited to clients and co-workers.

SALARY: $33,578                             PAY GRADE:  9     
APPLICATIONS/RESUMES TO: Email: recruiter@4cflorida.org  Fax: 407-522-5072

CLOSING DATE:

EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities