Summary: 
The Student Success Specialist administers policies relating to all aspects of the Student Success Department including the facilitation of reasonable accommodations for students with qualifying disabilities.

Essential Duties and Responsibilities:

• Conduct welcome meetings with new students to discuss “plan for success,” assess needs, and arrange accommodations for those students when appropriate
• Coordinate peer tutoring and supplemental instruction program Act as a learning consultant for active students  
• Design and teach curriculum for SSS seminars, both on campus and online
• Refer students to outside agencies (counselors, psychologists, psychiatrists) when appropriate or requested
• Assist SSS students in self-advocating with faculty and staff.  Advocate for them when necessary and appropriate
• Attend any necessary meetings/trainings interdepartmentally and otherwise
• Participate in extra curricular/student appreciation activities hosted by Student Affairs
• Maintain the integrity of the policies and procedures and ensure compliance with disability law (ADA and section 504)

Skills:

• Project management skills
• Strong organizational, analytical, time management and interpersonal skills
• Crisis handling skills Exceptional written and verbal communication skills
• Assertiveness, enthusiasm and patience are required traits 
• Ability to multi-task and work independently
• Ability to interact with staff at all levels in a fast paced environment

 Education and/or Experience:

Bachelor’s degree required, Masters degree preferred, with emphasis on Psychology, Education or Counseling.  Background in teaching and/or counseling and experience with special needs students preferred.  Minimum three (3) years relevant work experience. 

Computer Skills:

• Proficiency using software programs such as MS Word, Excel, PowerPoint and Outlook

Environmental Factors/Physical Demands:

Work is performed in an office environment.  While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to; bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.