HUMAN SERVICES MOBILITY TRANSPORATION COORDINATOR

TO APPLY PLEASE VISIT WWW.GOLYNX.COM/CAREERS

Description of work

The person in this position participates in the regular planning activities of the Planning and Development Division to facilitate a comprehensive transportation system that maximizes the potential options to serve the target populations for Job Access and Reverse Commute/New Freedom Programs (JARC/NFP).

  Human services transportation coordination aims to improve transportation services for persons with disabilities, older adults and individuals with lower incomes by ensuring that communities coordinate transportation resources through multiple federal programs. This position will be responsible for Mobility Management which, under the Federal Transit Administration (FTA) definition: “consists of short-range planning, management activities and projects for improving coordination among public transportation and other transportation service providers with the intent of expanding the availability of services.”   This position is FTA-funded from Job Access and Reverse Commute (JARC) and New Freedom Program (NFP) grants. Activities for this position shall meet all program requirements identified in the FTA program circulars.  

Work Environment

Our vision is to be recognized as a world-class leader for providing and coordinating a full array of mobility and community services. LYNX mission is to link our community by providing quality mobility options with innovation, integrity and teamwork. 

LYNX Ambassadors (our employees) are committed to the LYNX Service Philosophy: “We enhance people’s lives everyday through passion, pride and performance.”

In order to achieve our organizational goals in support of our mission, LYNX Ambassadors are held accountable for service excellence by continuously practicing and demonstrating the following service standards:

Safety – Safety is everyone’s business and our first priority here at LYNX.

Courtesy – We present ourselves in a professional manner and treat everyone with the utmost respect.

Efficiency – We take pride in knowing our jobs and doing things right the first time.

Cleanliness – We take pride in our personal appearance and work environment.

Because LYNX provides the community with much needed public transportation, it is important for us to resume our services as quickly and as safely as possible in the event of any natural, technological, or human-caused emergency or disaster. Therefore, all employees are considered mission critical members of LYNX’ emergency preparation and response efforts during an emergency or disaster and as such, may be asked to work during these emergencies or disasters.    

Duties and Responsibilities 
  Employees performing this job function may perform some or all of these duties. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Develops, annually updates and manages a “Locally Developed, Coordinated Public Transit-Human Services Transportation Plan” which identifies the transportation needs of individuals with disabilities, older adults and individuals with lower incomes; provides strategies for meeting those local needs and prioritizes transportation services for funding and implementation.
• Promotes the enhancement of access to transportation services, including the integration and coordination of services.
• Supports state and local coordination planning and policy bodies such as regional partnering agencies, funding partners of the Community Transportation Coordinator, the Transportation Disadvantaged Local Coordinating Board and the Transit Advisory Committee.
• Monitors the quality and level of service provided by contracted service providers to ensure adherence to program standards.
• Develops enhanced strategies to implement FTA’s required competitive project selection process.
• Oversees LYNX’ agency-wide “United We Ride” efforts including activities related to the Job Access and Reverse Commute (JARC) Program, New Freedom Program (NFP), Elderly Individuals and Individuals with Disabilities programs.
• Gathers and analyzes data to evaluate intermodal transportation services options for persons with disabilities, the elderly, individuals with lower incomes and others who are transportation disadvantaged to design the most efficient and cost effective system-wide option possible.
• Develops and maintains a pro-active stakeholder group and coordinates public involvement activities.
• Develops and manages JARC and NFP projects and budgets.
• Assists in developing strategies for seeking other funding sources and to leverage existing funding with non-FTA federal programs.
• Proposes funding allocations for various carriers utilizing multiple funding sources in providing seamless and complete passenger service.
• Prepares various reports, including quarterly and annual program reports, on JARC/NFP activities for FTA and FDOT.

Required Knowledge, Skills and Abilities 

• Knowledge of the Americans with Disabilities Act (ADA) and its specific applications to public transportation.
• Basic knowledge of the updated JARC (Section 5316), NFP (Section 5317) and Elderly Individuals and Individuals with Disabilities (Section 5310) programs.
• Knowledge of the Coordinating Council on Access and Mobility (CCAM), United We Ride (UWR), Mobility Services for All Americans (MSAA) and other federal coordination initiatives with federal programs.
• Knowledge of 62 federal programs providing transportation funding for the targeted population.
• Knowledge of the principles, procedures and strategies of coordinated human services -transportation planning..
• Knowledge of Federal Transit Administration (FTA) and Florida Department of Transportation (FDOT) policies, procedures and practices.
• Proficiency with spreadsheet, word processing, presentation, database and project management software.
• Excellent interpersonal, written and verbal communication skills.
• Ability to provide leadership and speak before public groups.
• Ability to work independently and with others in an effective manner.
• Ability to use a personal computer and other modern office equipment.
• Ability to analyze data, define problems, identify potential solutions, develop implementation strategies and evaluate outcome.
• Ability to prepare and deliver clear and concise oral presentations and written reports.
• Skills in generating financial and other grant management reports.
• Ability to read and understand transportation and program planning documents and standards.
• Ability to work a flexible schedule that may include evenings and weekends.
• Ability to establish and maintain effective working relationships with all levels of staff, community leaders, government representatives, customers, coworkers and those doing business with LYNX.
• Ability to operate a motor vehicle; must possess and maintain a valid Florida Driver’s License.

Physical Requirements  

Extended periods sitting at a table, desk or workstation with use of a computer; normal visual acuity and field of vision; hearing, speaking and color perception; work involves periodic bending, stooping, reaching, standing and walking; requires dexterity in operating office machines and equipment; periodic need to carry items for short distances weighing up to 10 lbs. Periodic fieldwork in varying environments. Travel as necessary within or outside of service area via automobile or other mode of transportation.  

Minimum Education and Experience  

A Bachelor’s Degree from an accredited college or university in Transportation/Urban Planning, Business/Public Administration or a related field and two (2) years of experience with a public transit system handling  service planning, accessible services, or human services transportation coordination activities.  Two (2) additional years of experience handling service planning, accessible services, or human services transportation coordination activities beyond the minimum required may be substituted for one (1) year of the required education. 

Pay range:  $39,429 to $45,099 per year.

TO APPLY PLEASE GO TO WWW.GOLYNX.COM/CAREERS