Financial Aid File Administrator
32792, Winter Park
The Financial Aid File Administrator will administer all financial aid for online students from becoming active through to graduation; ensure compliance with all Title IV regulations; and create a positive and stress-free experience for all students.
Essential Duties and Responsibilities:
· Process Reports with timeliness and accuracy
· Repackage Subsequent Academic Year Financial Aid
· Process verifications on new ISIRs
· Package Private, SFCA, and Plus loans as needed
· Process audit corrections
· Respond to Student Advisor requests
· Adjust students’ packaging for received Credits for Previous Training
Other Responsibilities:
· Adhere to policies and procedures of Full Sail University
· Maintain strict confidentiality of company and personnel information
· Adhere to company attendance standards
· Perform other duties as assigned
Competencies:
· Highly developed sense of integrity and commitment to student satisfaction
· Ability to communicate clearly and professionally, both orally and in writing
· Strong decision making and analytical abilities
· Strong attention to detail
· Demonstrated time management and organizational skills.
· Ability to manage multiple, competing tasks and deliver accurate and courteous service in a fast-paced and time sensitive environment
· Ability to work within the scope of Title IV regulations
· Demonstrate initiative and adaptability to change
· Ability to work independently and efficiently
· Ability to maintain highly sensitive, confidential academic and financial information in accordance with FERPA guidelines
Education and/or Experience:
· Bachelor's degree plus two years of experience in an administrative position or equivalent combination of experience and education
· Must be in good standing in all Federal Title IV programs and remain current with federal, state, and institutional financial aid regulations
Computer/Equipment Skills:
· Proficiency in Microsoft Office Suite required
Environmental Factors/Physical Demands:
Work is performed in an office environment. Physical requirements include remaining seated for potentially more than 8 hours per day, computer operation/data entry and minor lifting. Must be able to maintain a flexible schedule and work a 40 hour work week that may include some overtime, nights, and weekends.
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