Sales Support Assistant

Responsible for supporting sales staff by providing administrative, clerical, and customer support. Follows up with customers, completes orders, and processes sales leads. 

• ​Answer telephone calls and assist account executives. 
• Handle orders, complaints, and other inquiries. 
• Perform data entry when orders are completed or changed. 
• Process sales data and progress reports. 
• Follow up on sales leads. 
• Direct sales leads to appropriate member of sales team. 
• Answer questions about product or warranties. 
• Respond to emails, phone calls, and other forms of correspondence. 
• Promote and sell products and services. 
• Explain promotional offers. 
• Maintain client database. 
• Create PowerPoint presentations for sales staff. 
• Arrange meetings and conference rooms. 
• Coordinate travel arrangements. 
• Handle billing issues. 
• Organize events, conferences, and other meetings. 
• Ensure all client information is correct. 
• Resolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices. 
• Analyze sales reports. 
• Complete quarterly sales meeting data, templates, and presentations.