Sr. Business Applications Analyst

• Interface with functional users to define and document functional requirements for application software using structured user interviewing techniques. 

• Define and document system scope, current logical view, general requirements and proposed logical view using structured design and analysis techniques. 

• Identify opportunities for improvement within the system, including making recommendations on how users can best utilize the product to accomplish their functional objectives. 

• Evaluate existing and new system functionality and determine any requirements not met by the specific system, and develop action plan to correct deficiencies. 

• Develop, research, and evaluate feasibility of alternatives to meet project objectives and recommend optimal alternatives. 

• Guide and participate with the Programmer Analyst(s) in the conversion of system requirements into detailed program specifications appropriate for delegation to programmers. 

• Develop and maintain documentation regarding system functionality.  Document all issues and their resolution.  Design and optimize test plans for unit, integration and user acceptance tests.  Perform follow-up validation of corrected deliverables with the user community. 

• Coordinate the implementation, technical writing and user training activities associated with the system changes and/or new systems development efforts. 

• Write training material and conduct user training related to current and new systems.  Write documentation for new system functions and/or updates to existing system documentation.  Review existing procedures and identifies which ones will change. 

• Recommend any new procedures that must be instituted as a result of the system. 

• Provide functional expertise for all Information Technology. 

• Provide leadership to all areas of the Commission by keeping up to date with how the systems are used. 

• Assist co-workers in functional areas of expertise. 

• Contact software vendors to resolve problems with their software products. 

• Accept role of Project Leader or assist the designated Project Leader on any Information Technology project.

• Perform other related duties as directed.

REQUIREMENTS:

1. B.S. in Computer Science, Information Technology or Business Administration or related area of study. 
2. Minimum seven (7) years of Business Applications Analyst or functional support experience

• Including two (2) years of Project Management experience using MS Project preferred.
• Including two (2) years of application experience with PeopleSoft Enterprise Revenue

1. Management (PSERM) or Oracle Customer Care & Billing System (CC&B). Experience with network architectures, relational databases (Oracle and MS SQL Server) and client/server environment (HP UNIX and MS Windows XP or higher) desired. Excellent interpersonal and interviewing skills. Strong leadership, administrative and organizational skills are a plus. Working knowledge of quality assurance methodologies. Good written and oral communication skills; ability to make presentations to both technical and non-technical audiences. Ability to work independently and as a team player. Ability to manage time effectively and meet deadlines.