Bilingual Customer Service and Sales Advisors

Bilingual (Spanish/English) Inbound Sales & Customer Service Agents
Sears Holdings Corporation -- Winter Park, FL

Come Join a Winning Team!

SEEKING CANDIDATES WHO ENJOY TALKING TO PEOPLE AND ARE ENERGIZED BY MAKING GREAT MONEY!!!

Variety of schedules available
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Job Requirements:
• Must be able to speak, read, write and comprehend English instructions well; complete internal documentation; present information to and communicate with customers and associates.
• Excellent listening and communication skills.
• Strong computer skills to include keyboarding proficiencies.
• MUST BE FLUENT IN ENGLISH AND SPANISH

Job Description:
The Telephone Sales Advisor is responsible for handling telephone calls from internal and external customers and attempts to sell Protection Agreements on Sears products that the customer either already owns or has recently purchased. The Telephone Sales Advisor also answers questions from existing or prior Protection Agreement customers and must be able to handle complex customer issues on a reoccurring basis.

The Protection Agreement Advisor is responsible for providing assistance to customers who contact SHC with questions regarding the benefits or fulfillment of an SHC Protection Agreement product or requests to cancel agreements.
6 months of sales/customer service/collections/retention or call center background

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EOE / Minorities / Females / Protected Veterans / Disabled. Background and drug test required