Accounts Receivable Specialist

(ISC)2  is a not-for-profit organization that produces and delivers education and certification programs for information and application security professionals, currently serving nearly 100,000 members worldwide.  
 

Duties and Responsibilities:

The Accounts Receivable Specialist will be responsible for analyzing accounts receivable processing functions within the company.  Specific duties, though not limited to, will include the following:

• Significant role with implementation of a potential new Enterprise Resource Planning (ERP) system

• Work with vendors regarding completing vendor forms and submissions

• Work along accounts receivable team performing hands on AR duties

• Update process and procedure manuals

• Create all Secure Events that take place on behalf of (ISC)² within Customer Relationship Management (CRM) system

• Process accounts receivable transactions including creating sponsorship invoices and route to appropriate responsible party

• Reconcile and enter Learning Management System (LMS) transactions to CRM-PayPal-weekly

• Add attendee revenue, balance PayPal with CRM transactions at end of month (EOM).

• Evaluate purchase orders for clarity and invoicing regulations

• Review the unapplied report for voucher payments or proper application of funds

• Assist with processing email correspondence in relation to vouchers/secure events from individuals or our Sales staff.Monitor and work the Accounts Receivable email box.

• Assist with upload processes such as Commissions and Pearson computer based testing (CBT).

• Work end of month (EOM) Gross up figures

• Provide excellent customer service answering multiple candidate questions and phone calls.

• Miscellaneous duties, as assigned.

Qualifications:

• 3 - 5 years AR experience, lead position a plus

• Proficient in Microsoft Office (Word, and Outlook) with Strong Microsoft Excel skills

• Experience with Microsoft CRM or LMS a plus

• Adobe Pro

• Great Plains experience a plus

• Experience with process improvement-ERP implementation a plus

Education:

• Bachelor’s degree in business or accounting preferred

Skills/Competencies:

• Ability to analyze and evaluate documentation for accuracy is required

• Ability to process data entry with accuracy and efficiency.

• Must be detail oriented, organized and be able to multitask.

• Well-developed verbal and written communication skills

• Strong critical thinking/problem solving skills

• Follow Up

• Ability to provide excellent customer service to candidates and members

Physical & Mental: 

• Regular daily attendance at the ISC2 office

• Work extended hours or overtime, when necessary

• Work in an office environment using dual monitor computer screens

• Sitting for extended periods