Security Guard

Join one of the fastest growing vacation ownership companies in the world, 
Diamond Resorts International® 

Stay Vacationed™ wherever your work takes you!

Diamond Resorts International® offers:
Excellent Compensation Plan 
Fantastic Employee Benefits after 30 days of hire  
Company matching 401K
New Company Acquisitions worldwide 
Resort Privilege Program (eligibility for travel discounts)
Career growth opportunities 
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SECURITY GUARD
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SUMMARY:

The Security Guard is responsible for maintaining a safe and secure environment for team members by patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment & access points and permitting entry. The Security Guard prevents losses and damage by reporting irregularities, informing violators of policy & procedures and restraining trespassers. The Security Guard completes reports by recording observations, information, occurrences and surveillance activities, interviewing witnesses, etc.
    

RESPONSIBILITIES:

• Patrol perimeter and parking areas (to include underground), lobbies and office, work & storage areas (to include underground); being observant of any security, safety or policy and procedure violation issues. 
• Maintain the flow of traffic in driveways and unauthorized vehicle staging in no parking, reserved parking and loading dock areas. 
• Respond to calls as dispatched and address all issues according to policy. Report all security, safety or policy and procedure violation issues to Security Dispatcher, Security Supervisor and/or Assistant Supervisor. 
• Perform duties of the Security Dispatcher: answer phone and radio calls, dispatch Security personnel, handle guest relations and issues, report all necessary information to Security Supervisors or Assistant Supervisors. Input all required information into iTrak. 
• Operate and monitor security equipment to include CCTV, radios and the fire control panel.
• Log lost & found and received mail, making all necessary notifications, when the Administrative Security Officer is not available. 
• Administer and log hard & soft keys according to the key card policy.
• Conduct preliminary investigations and obtain all information, photographs, statements and evidence for incident reports. 
• Escort undesirable and/or unruly individuals from property at the direction of Security Supervisor or Assistant Supervisor. 
• Complete and review incident reports in iTrak.
• Follow up with guests and Team Members as needed. 
• Perform escorted key assists as dispatched to regulate access to secured areas.
• Maintain confidentiality of all security related matters. 
• Clock out and in from scheduled 30 minute break when working a shift consisting of six consecutive hours. (May be subject to be called off from break, but break times will be made up before the end of the shift).
• Required to cover additional shifts as requested. 
• Attend and complete all required training as assigned. 
• Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests; follow corporate initiatives. 
• Complete additional duties as assigned. 
• Complete special projects as assigned. 

QUALIFICATIONS

• Six (6) months experience in Security or related field such as Law Enforcement, Military, etc.
• High school diploma, GED or equivalent.
• Minimum 18 years of age.
• Must have or be able to obtain a valid state driver's license/ID, CPR/AED certification and other licensing as required by state laws & regulations.
• Completion of a security training program.

SKILLS

• Ability to prepare reports and written correspondence.
• Ability to communicate in English, in both oral and written form.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• Time management; the ability to organize and manage multiple priorities.
• Problem analysis and problem solving skills.
• Initiative and adaptability.
• Detail oriented.
• If you are passionate about providing a product that you believe in, then partner with a global leader in the hospitality industry and start delivering Vacations for Life® today!  

Diamond Resorts offers a very competitive benefits package and a FUN work environment!

Stay Vacationed™ wherever your work takes you!” 

Confidential Interviews will be arranged if required.

Equal Opportunity Employer