Field Service Dispatcher
- Employer
- Protective Systems
- Location
- Orlando, Florida
- Salary
- N/A
- Posted
- Jul 22, 2015
- Closes
- Aug 11, 2015
- Industry
- Consulting, Manufacturing, Professional, Utilities
Field Service Dispatcher
Primary responsibilities will include:
- Answering approximately 50 inbound telephone calls per day.
- Serving as a primary point of contact for scheduling maintenance inspections.
- Providing superior customer service for customers and service technicians.
- Coordinate the activities of service technicians and subcontractors in the completion of service related tasks.
- Responsible for scheduling maintenance inspections for five service technicians.
- Planning and completion of service, warranty and emergency jobs.
- Communicate with customers, vendors, suppliers, and subcontractors to facilitate the completion of required tasks.
- Process new customer orders
- Obtain and convey information on existing orders
- Must be a team player
- Ability to work in a fast-paced work environment
- Proficiency with PC applications including Microsoft Office
- Excellent verbal and written communications skills
- Strong organizational and multi-tasking skills
- Detail oriented and conscientious
- Strong desire for challenges
Please Click Apply to Submit Resume