Human Resources Manager

Job Summary:
The Human Resources Manager develops policy, directs and coordinates Human Resources activities, such as employment, compensation, labor relations, benefits, training, and employee services. He/she enhances the organization’s Human Resources by planning, implementing, and evaluating employee relations and Human Resources policies, programs, and practices. The Human Resources Manager originates and leads HR functions and objectives that will provide an employee-oriented, performance-driven culture that emphasizes empowerment, quality, productivity, and standards, as well as goal attainment, and the recruitment and ongoing development of a quality workforce. The Human Resources Manager is responsible for the development of processes and metrics that support the achievement of the organization's business goals. The Human Resources Manager coordinates the implementation of employee-related services, policies, and programs through Human Resources staff, and assists and advises company managers about Human Resources issues. The Human Resources Manager will accomplish this for a plethora of varying companies, all of which rely on Austin Colby for its Human Resource support, policies and procedures. 

Duties & Responsibilities:

• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Reviews, develops and streamlines the onboarding process for all new employees. 
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; counseling employees and supervisors.  
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.  Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
• Maintains management guidelines by preparing, updating, and recommending policies and procedures. This would include keeping the Employee Policies and Procedures Manual current and distributed with each revision.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Contracts with outside suppliers to provide employee services, such as temporary employees, search firms or relocation services.
• Oversees and monitors workers compensation cases and return to work programs. 
• Monitors, evaluates and selects appropriate insurance plan coverages for organization (i.e., property, general liability, workers comp, flood, directors and officers, errors and omissions, commercial auto, data breach, life, personal umbrella, BOP, etc).
• Contributes to team effort by accomplishing related results as needed.

Skills:
Education and/or Experience:
Bachelor’s degree from four year college or university. 15 plus years related experience or equivalent combination of education and experience.
Certificates, Licenses, Registrations:
PHR or SPHR Certification preferred, but not required.

Characteristics:

• Adaptability: Adapts to changes in the work environment, manages competing demands, and able to deal with frequent change, delays, or unexpected events. 
• Attention to Detail: Careful about detail and thorough in completing work tasks. 
• Confidentiality: Ensures that information is accessible only to those authorized to have access.
• Cooperation: Pleasant with others on the job and displays a good-natured, cooperative attitude. 
• Dependability: Reliable, responsible, and dependable.
• Flexibility: Open to change (positive or negative) and to considerable variety in the workplace. 
• Independence: Develops one's own ways of doing things, guides oneself with little or no supervision, and depends on oneself to get things done. 
• Integrity: Honest and ethical. 
• Interpersonal Skills: Maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things. 
• Initiative: Willingness to take on responsibilities and challenges. 
• Oral Communication: Speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Persistence: Persistence in the face of obstacles.
• Planning/Organizing: Prioritizes and plans work activities and uses time efficiently. 
• Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully. 
• Quality Control: Demonstrate accuracy, thoroughness, and monitors own work to ensure quality.
• Self-Control: Maintains composure, keeps emotions in check, controls anger, and avoids aggressive behavior, even in very difficult situations. 
• Written Communication: Edits work for spelling and grammar, presents numerical data effectively, and able to read and interpret written information. 

Physical Demands:
In order to perform the essential job functions of this position, some physical demands are required.  The individual in this position will be frequently engaged in activities that require body mobility in order to perform such as; lifting and carrying items, moving about in the workplace, and operating some office equipment.  The individual in this position must also be capable of maintaining regular attendance, following instructions, understanding workplace materials, and communicating with others.  Reasonable accommodations will be made accordingly.
Additional Information: