Direct Sales Vacation Counselor
- Employer
- Diamond Resorts
- Location
- Orlando, Florida
- Salary
- N/A
- Posted
- Oct 27, 2015
- Closes
- Dec 26, 2015
- Industry
- Hospitality, Professional, Real Estate
- Category
- Customer Service, Marketing, Sales
WELCOME TO DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality.
ABOUT DIAMOND RESORTS INTERNATIONAL®
Diamond Resorts International® (NYSE: DRII), with its network of more than 330 vacation destinations located in 34 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australasia and Africa, provides guests with choice and flexibility to let them create their dream vacation, whether they are traveling an hour away or around the world. Our relaxing vacations have the power to give guests an increased sense of happiness and satisfaction in their lives, while feeling healthier and more fulfilled in their relationships, by enjoying memorable and meaningful experiences that let them Stay Vacationed.™
Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations for Life® at over 330 managed and affiliated properties and cruise itineraries.
Now Hiring Licensed Real Estate Agents looking to:
Make incredible commissions and
Stay Vacationed™ for Life!
The Average Income in 2014:
Top Vacation Counselor was $765,177.70
Top 3 Vacation Counselors was $598,063.87
Top 10 Sales Vacation Counselors was $486,599.60
Join one of the fastest growing vacation ownership companies in the world,
Diamond Resorts International®
Just say YES to an Opportunity of a Lifetime!
Diamond Resorts International® offers:
Excellent Compensation Plan
Fantastic Employee Benefits after 30 days of hire
Company matching 401K
New Company Acquisitions worldwide
Resort Privilege Program (eligibility for travel discounts)
Career growth opportunities
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DIRECT SALES VACATION COUNSELOR
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SUMMARY:
The Direct Sales Executive-Telesales Agent is responsible for inbound/outbound telephone calls from various marketing partners, customers and owners with the intention of selling vacation packages. The Agent is expected to provide outstanding customer service in alignment with our quality assurance standards. The Agent will also participate in outbound follow-up for sales and service. The Agent collects and records specific data pertaining to the caller, travel inquiry and call result within a computer system with a high level of accuracy.
RESPONSIBILITIES:
- Conduct sales presentations as trained on the telephone.
- Engage the owner/customer by creating interest in the campaigns being marketed.
- Build rapport with owners/customers in a short period of time.
- Persuade owners to add to their portfolio.
- Consistently convert leads to sales at rates greater than 7%.
- Gather and document information through a proper discovery.
- Enter notes into a computer, including dates for follow-up calls.
- Ensure contracts and associated documents are properly executed.
- Review owner documents and associated collateral with new purchases.
- Assist in ensuring all questions are answered in a professional, informative, diplomatic and correct manner.
- Follow up to ensure sales paperwork is returned within a specific period of time.
- Achieve personal and departmental sales objectives as provided or determined throughout the fiscal year.
- Participate in ongoing sales training and team collaboration efforts.
- Provide superior customer service in accordance with the Company DRIven to Excellence standards.
- Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests.
- Operate general office machinery (i.e., computer, copy machine, fax machine, etc.).
- Perform other duties as assigned.
QUALIFICATIONS:
- MUST have an Active Florida Real Estate License.
- Computer proficiency in Microsoft Word, Excel and Outlook.
- High School diploma, GED or equivalent.
PREFERRED QUALIFICATIONS:
- Six (6) months experience with inbound & outbound telesales, specifically with vacation ownership programs.
- Previous Call Center experience.
- Reservations Systems experience.
- Experience with campaign management systems.
SKILLS:
- Natural Sales Drive and Talent for Sales.
- Ability to close sales deals independently.
- Positive attitude, self-motivated, energetic and strong desire to earn high commissions.
- Ability to work in a team environment.
- Data entry skills.
- Excellent customer service skills.
- Excellent interpersonal and communication skills.
- Time management; the ability to organize and manage multiple priorities.
- Problem analysis and problem solving skills.
- Initiative and adaptability.
- Detail oriented.
PREFERRED SKILLS:
- Bilingual.
We offer STELLAR training; no experience is necessary!
If you are passionate about selling a product that you believe in, then partner with a global leader in the industry and start delivering Vacations for Life® today!
Diamond Resorts offers a very competitive benefits package and a FUN work environment!
Just say YES to an Opportunity of a Lifetime!
Stay Vacationed™ wherever your work takes you!
Confidential Interviews will be arranged if required.
Equal Opportunity Employer