Service Coordinator
- Employer
- FAS Windows & Doors
- Location
- Orlando, Florida
- Salary
- Hourly, commensurate with experience.
- Posted
- Nov 18, 2015
- Closes
- Jan 17, 2016
- Industry
- Construction
- Category
- Clerical, Communications, Customer Service, Operations
As our business continues to grow, FAS Exteriors, Central Florida’s premier window and door company, seeks a Service Coordinator to work out of our facility in Northwest Orlando.
This position is responsible for service coordination and follow-up. The main functions of the role are communication and support. Other functions of this pivotal position include extensive, accurate data entry, reports compilation, and payment processing for chargeable services.
Essential Duties and Responsibilities:
1. Coordinate with Dispatch Coordinator to schedule customer services, ensuring that appropriate materials are ordered in a timely manner.
2. Responsible for entering detailed notes about services in our customer database.
3. Processes part orders on a daily basis.
4. Processes payments for chargeable services.
5. Answers telephones promptly and in a professional manner and routes calls appropriately.
6. Maintains inventory of stock service items on vehicles.
7. Assists with general office duties.
8. Performs related duties as required.
Qualifications:
Education, experience, knowledge and skills required for this position include:
*High school diploma required.
*One year related office experience in a service environment is preferred but not required.
*Proficiency with Microsoft Office Suite, good computer skills are a must. Experience with window/door ordering software is a Plus!
*Excellent administrative, organizational, customer service and interpersonal skills are required.
*Must be able to prioritize and multi-task while working in a fast paced, service oriented environment.
*Must demonstrate a high level of integrity and ethics. This is a core value of our company!
If you have the needed skills and are interested in joining our growing and exciting company, please send your resume as a Microsoft Word document attachment with salary history to the email address above. Email is the preferred method of communication. EOE and DFWP.
Thank you for applying for this outstanding opportunity today.