HOST / HOSTESS AM/FT - THE CLUB

Location
Orlando, Florida
Salary
Hourly
Posted
Nov 20, 2015
Closes
Jan 19, 2016
Ref
9664
Category
Customer Service
Hours
Full Time
Career Level
Entry Level

About Our Property

Come build your future with Benchmark Hospitality International at The Villas of Grand Cypress!  The Villas of Grand Cypress is one of Central Florida’s most awarded properties, recently recognized by: 

Prestigious TripAdvisor awards: 

2015 Trip Advisor Travelers Choice Awards | #4 Luxury Hotel in the United States

2015 Trip Advisor Travelers Choice Awards | #8 Overall Hotel in the United States

One of only two resorts in Central Florida to be awarded Forbes top honors:

2015 Forbes Four Star Award | The Villas of Grand Cypress

2015 Forbes Four Star Award | Nine18 Fine Dining

Truly More “Grand” Than You Ever Imagined…

An investment of more than $100,000 per luxury villa has ushered in a new era of comfort and enhanced standards at The Villas of Grand Cypress.  The newly redesigned villas feature thoughtful details and custom furnishings for a tranquil balance of contemporary and classic styles.

The Villas of Grand Cypress offers guests world class amenities and a choice of magnificent accommodations, including spacious Club Suites and elegant Villas with up to four bedrooms.  All within walking distance of 45 holes of Jack Nicklaus Signature - designed golf, an Academy of Golf, unparalleled recreation and diverse and decadent dining.

Our Guests enjoy:

  • Tennis court usage at our racquet club
  • 9 hole Pitch n’ Putt Course
  • Health Club access
  • High – speed wireless internet service in all rooms
  • Resort bicycles and boats
  • 24’ rock climbing wall
  • Use of the Golf Club driving range
  • Catch-and-release fishing on select lakes, limited equipment provided
  • Three regulation golf practice holes at the Academy of Golf
  • Premium cable channels, including HBO
  • Morning newspaper delivery
  • Scheduled shuttle transportation to Walt Disney World ®, Sea World Orlando ® and Universal Studio®
  • In-room coffee
  • Welcome beverages at check-in and check-out
  • Pet-Friendly

Why You Want to Work for Us!

Benchmark Hospitality International has determined our core set of values as:  Integrity, Individual, Entrepreneurship, Partnership, Realism, Service and we believe in balanced system of Living, Learning and Leisure.  These values are considered and applied in all aspects of our performance and relationships with others and everything we do has our guests and employees in mind.

What Our Employees Say About Us!

“Working at The Villas of Grand Cypress is like working with an extended family.  Once you arrive on the peaceful and relaxing property, with the beautiful rolling greens and mature landscaping, it already feels like home”.  The property has a unique sense of relaxed sophistication and service.  Employees are encouraged and even challenged to make decisions to “Be The Difference” in everything they do!  Being creative and entrepreneurial to think differently about how we provide service to the guest is a day to day occurrence.

The Ideal Candidate for this Position:

The ideal candidate will have superior customer service skills, ability to interact with guests as well as fellow employees and be a team player.  Friendly, energetic and positive attitude is required.

Requirements for this FULL TIME position:

  • Schedule reservations and arrange special services.
  • Greet guests, escort to tables, provide menus
  • Maintain service stations and front area clean and neat.
  • This position requires previous experience working in a guest service function.
  • This position requires standing for a long time, lifting/moving up to 25 pounds, carrying, reaching, feeling, walking and seeing.
  • Good knowledge of the food and beverage industry.
  • Must exhibit excellent customer service skills and love to work with people.
  • Must be able to meet and exceed customer and team expectations.
  • Must meet grooming standards for the property
  • Must be willing to work a variety of day/night and weekend shifts.
  • Must be able to read, write and speak English.
  • Requires strong organizational skills.
  • Must be able to work independently.
  • We provide a substance free work environment - substance testing is mandatory.

Benefits offered to FT employees:

  • Paid Time Off (starting at 6 months)
  • 2 Floating Holidays (starting at 90 days)
  • Holiday Pay
  • Medical, Dental and Vision Insurance
  • Jury Duty Pay
  • Bereavement Pay
  • STD & LTD Disability Insurance
  • Life Insurance
  • Employee Assistance Program
  • Free Parking
  • Free Meals at The Grand Cafe
  • Free Golf for employees
  • Employee & Employer Funded 401-k
  • Benchmark Hospitality Hotel Travel Discounts
  • Discounts with Partner vendors
  • Recognition Programs
  • An Equal Opportunity Employer (EOE)

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