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Service Advisor - All Locations

Orlando

 

Holler Classic Automotive Group is a family-owned company servicing the Central Florida area for over 75 years.  Our locations include:  Audi North Orlando; Classic Mazda; Holler Hyundai; Holler Drivers’ Mart; Holler Honda and Classic Honda. We have a need for Service Advisors to join our team at all locations due to the growth of our business.  If you possess excellent customer service skills and are looking for a career in the automotive industry, we want to talk to you today!
 

Requirements

Excellent oral communications skills 
Math aptitude 
Professional attitude 
Personal automobile insurance 
Proven customer service and customer relations 
Strong organizational skills 
Possess a valid driver’s license
Ability to meet drug free workplace requirements 

Responsibilities

• Scheduling, greeting, and checking customers vehicles in for service.
• Write up a properly written repair order with customer’s concerns and selling of needed maintenance based upon mileage.
• Proper walk around and inspection performed documenting condition of vehicle using multi-point inspection process.
• Obtain proper signatures and authorizations on every repair order.
• Constant follow-up of repairs with customer providing accurate completion time.
• Proper billing of final repair order documenting all repairs.
• Active delivery with every customer obtaining signatures and or collecting a payment for repairs.
• Follow company and manufactures’ policies and procedures at all times.
• Responsible for sales objectives set by company based upon industry standards.
• Deliver exceptional customer service focusing on exceeding manufactures satisfaction ratings.
• Other duties as they may be assigned. 

Our benefits include medical, dental, vision, life insurance, 401K and more.  We have established a strong internal training program to assist our employees with their sales skills and professional growth.