The YMCA of Central Florida Aquatic Center located on International Drive is seeking a detail orientated and experienced BUSINESS COORDINATOR to support financial and accounting functions for the Family Center.

Under the supervision of the Executive Director or Program Director, the Business Coordinator is responsible for overseeing all cash handling processes. S/he will ensure accuracy and timely processing of membership, scholarship, and administrative reporting data and information in support of the Family Center. Critical experiences include proven experience with overseeing and performing cash receipt processes and ensuring a high level of accuracy with attention to detail. S/he will establish and maintain collections processes to minimize delinquent account losses, as well as assist in identifying and managing delinquent membership and program accounts. S/he will provide support with general office duties, including purchasing and maintaining inventory of office supplies. The incumbent must have analytical skills with the ability to work in Excel and ensure data integrity within a highly deadline driven environment. S/he will be responsible for safeguarding of physical assets and ensure confidential information is kept secured. The incumbent will provide administrative support with required employee and new hire paperwork is completed correctly and submitted to the appropriate individuals for approval authorizations.  S/he will assist in the training of staff on policies and procedures related to finance. The incumbent will be the primary point of contact for ensuring accurate and timely processing of the Family Center’s bills, payroll and contact administration. Individuals with previous successful accounting experience is highly preferred. 

S/he will contact members with outstanding payments and past due accounts by phone, mail and email to maximize collections. Collect and enter payments to the membership accounts and update bank account EFT information. The incumbent will act as liaison to the Finance department on accounting and financial issues regarding membership and program participants’ accounts and payments. This individual will provide guidance to Membership staff on policies and procedures as they relate to finance, membership bad debt, annual memberships and the scholarship membership process. S/he will complete reporting, project management, and special assignments for the Family Center leadership staff as identified.

EDUCATION, TRAINING AND EXPERIENCE

•        High School graduate or equivalent required. Associates degree or equivalent in accounting, finance, or related field preferred. 

•        Minimum 3 years of experience in accounting, office, or business operations required.

•        Previous collections and customer service experience is desired.

•        YMCA membership operations experience a plus.

•        Microsoft Office proficiency required, including a high level of skill in Excel.

•        Oracle experience a plus.

•        Salesforce systems experience a plus.

COMPANY BENEFITS:

Along with a highly competitive pay structure, the YMCA of Central Florida provides exceptional benefits which include the following:

• Affordable healthcare (medical, dental, vision options).
• Long Term Disability and Life Insurance provided at no cost to the employee.
• 12% Employer funded retirement plan.
• YMCA membership for employee and household
• Generous paid time off package.
• Exceptional career opportunities with one of the most innovative and largest YMCA’s in the country.
• A challenging and fun work environment with creative, talented and diverse individuals!

The YMCA of Central Florida is a Drug Free Workplace and is committed to the policy of Equal Opportunity prohibiting discrimination in employment because of race, color, religion, gender, national origin, sexual orientation, political affiliation, age, genetic information, disability, or veteran status.