HOST / HOSTESS NINE18

Prestigious TripAdvisor awards: 

2016 Trip Advisor Travelers Choice Awards | #24 Hotel in the United States

2016 Trip Advisor Travelers Choice Awards | #1 Overall Hotel in Orlando

One of only two resorts in Central Florida to be awarded Forbes top honors:

2016 Forbes Four Star Award | The Villas of Grand Cypress

2016 Forbes Four Star Award | Nine18 Fine Dining

What Our Employees Say About Us:

“Working at The Villas of Grand Cypress is like working with an extended family.  Once you arrive on the peaceful and relaxing property, with the beautiful rolling greens and mature landscaping, it already feels like home”.  The property has a unique sense of relaxed sophistication and service.  Employees are encouraged and even challenged to make decisions to “Be The Difference” in everything they do!  Being creative and entrepreneurial to think differently about how we provide service to the guest is a day to day occurrence.

The Ideal Candidate for this Position:

The ideal candidate will have superior customer service skills, ability to interact with guests as well as fellow employees and be a team player.  Friendly, energetic and positive attitude is required.

Requirements for this position:

• Schedule reservations and arrange special services.
• Greet guests, escort to tables, provide menus
• Maintain service stations and front area clean and neat.
• This position requires previous experience working in a guest service function.
• This position requires standing for a long time, lifting/moving up to 25 pounds, carrying, reaching, feeling, walking and seeing.
• Good knowledge of the food and beverage industry.
• Must exhibit excellent customer service skills and love to work with people.
• Must be able to meet and exceed customer and team expectations.
• Must meet grooming standards for the property
• Must be willing to work a variety of day/night and weekend shifts.
• Must be able to read, write and speak English.
• Requires strong organizational skills.
• Must be able to work independently.
• We provide a substance free work environment - substance testing is mandatory.

Benefits offered to FT employees:

• Paid Time Off (starting at 3 months)
• 2 Floating Holidays (starting at 90 days)
• Holiday Pay
• Medical, Dental and Vision Insurance
• Jury Duty Pay
• Bereavement Pay
• Short and Long Term Disability Insurance
• Life Insurance
• Employee Assistance Program
• Free Parking
• Free Meals at The Grand Cafe
• Free Golf for employees
• Employee & Employer Funded 401-k
• Benchmark Hospitality Hotel Travel Discounts
• Discounts with Partner vendors
• Recognition Programs
• An Equal Opportunity Employer (EOE) M/F/D/V
• We provide equal opportunity without regard to race, color, national origin, religion, sex, sexual orientation, age, marital status, or disability.