Card Services Analyst / Fraud
- Employer
- CFE Federal Credit Union
- Location
- Lake Mary, Florida
- Salary
- Benefits are effective first day of employment
- Posted
- May 25, 2016
- Closes
- Jun 07, 2016
- Industry
- Banking
- Category
- Administrative
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Summary of Responsibilities:
- Process and analyze daily suspicious activity reports
- Identify common points of purchase on debit/credit card fraud claims
- Analyze current fraud trends and implement transaction authorization rules to mitigate losses
- Compare suspicious activity reports to confirmed fraud activity and calculate false positive ratio
- Submit monthly report of fraud activity/trends and losses to Card Services Management
- Process reports of possibly compromised debit and credit cards (CAMs)
- Ensure compliance with CUNA and PSCU Fraud Best Practices
- Submit Notice of Loss forms and Proof of Loss for fraud claims to CUNA Mutual Insurance
- Process Charge-off Report and provide memo to Card Svc Management (Monthly)
- Maintain log of competitors’ card products
- Effectively communicate with members via multiple channels to validate transactional information
- Maintain various departmental statistical spreadsheets
- Serve as a backup for multiple departmental responsibilities
- Participate in special assignments/projects as needed.
Education and/or Experience:
Qualifications include a four year degree in business, accounting, or finance. Proficient knowledge of MS Excel and Word as well as analytical skills required. Fraud Analyst experience a plus.
CFE Federal Credit Union is an Equal Opportunity Employer