Sales and Marketing Account Administrator
- Employer
- Diamond Resorts
- Location
- Kissimmee
- Salary
- Competitive Compensation
- Posted
- Jul 27, 2016
- Closes
- Aug 17, 2016
- Ref
- IRC14788
- Industry
- Hospitality
- Category
- Administrative, Clerical, Customer Service, Marketing, Sales
- Contract Type
- Permanent
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Join one of the fastest growing vacation ownership companies in the world,
Diamond Resorts International®
Imagine a Career Focused on Improving Lives Through the Power of Vacations!
DIAMOND RESORTS INTERNATIONAL® OFFERS:
- Competitive Compensation
- Outstanding Benefits (Medical, Dental, 401K w/ Company Matching)
- Resort Privilege Program (eligibility for travel discounts)
- Industry Leading Training Program
- Eligibility for our tuition assistance program
- Real Opportunities for Growth!
If you are passionate about providing a product that you believe in, then partner with a global leader in the industry and start delivering Vacations for Life® today!
SALES AND MARKETING ACCOUNT ADMINISTRATOR
SUMMARY:
The Sales and Marketing Account Administrator is responsible for the collection and reconciliation of GFD, ticket sales, marketing concierge commissions, sales and marketing spiff accounts and gifting premiums.
RESPONSIBILITIES:
- Collect and reconcile deposits/tour reception refunds and make bank deposits in accordance to corporate accounting guidelines.
- Review Marketing Concierge payroll. Check for accuracy and report any errors to Marketing Manager.
- Order/load gifting premiums for the Gifting department and ensure that premiums do not run out.
- Enter approved sales and marketing spiffs into system for manager approval.
- Order collateral and supplies as needed.
- Tour verification.
- Reconcile every tour individually in Clarity (credit card), and make corrections as necessary.
- Process all sales and marketing vendor invoices.
- Process a bi-weekly report for the Marketing Manager, for over gifting purposes.
- Set up new vendors in the system. Gather the necessary vendor information, including the current contract and W-9, and follow-up to confirm if the vendor has been approved in the system.
- Place Visa Cards orders, gather approvals, and load them into clarity.
- Check and deliver Travel Adventure Certificates; attaching leads to TAC’s or Diamond Relaxation as needed requested by gifting when tours are “verified”.
- Review and correct all Marketing concierges, OPC payroll.
- Track and review concierge, OPC chargebacks for overgifting.
- Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests.
- Operate general office machinery (i.e., computer, copy machine, fax machine, etc.).
- Perform other administrative duties as assigned.
QUALIFICATIONS:
- Computer proficiency in Microsoft Word, Excel and Outlook.
- High School diploma, GED or equivalent.
- Previous administrative experience preferred.
- Previous experience in the hospitality or timeshare industry preferred.
- Working knowledge of hospitality or sales/marketing data systems preferred.
- Associates Degree in Accounting preferred.
SKILLS:
- Outgoing, friendly personality.
- Ability to communicate in English, in both oral and written form.
- Strong typing skills.
- Ability to work with minimal supervision.
- Excellent customer service skills.
- Excellent interpersonal and communication skills.
- Time management; the ability to organize and manage multiple priorities.
- Problem analysis and problem solving skills.
- Initiative and adaptability.
- Detail oriented
Confidential Interviews will be arranged if required.
Equal Opportunity Employer
For more information, please call 407) 226-9521 and ask for Narineh