PATIENT FINANCIAL REP I AND II - CENTRAL BILLING OFFICE
The Patient Financial Representative I responsibilities include: basic third-party payor types, documents activity on patient accounts, and performs various patient accounting functions, including Clerical, Billing, Collections, Customer Service, Cash Applications, Refunds, Contract Adjudication, and Coding Support Compliance, at the entry skill level. Performs other duties as assigned.
The Patient Financial Representative II performs patient accounting functions including billing, collections, customer service, and cash applications, documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level, applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance, performs other duties as assigned.
Current opening within the following departments:
Billing & Gov't Collections
Customer Service / Call Center
Outreach Lab Billing
Certifications and LicensuresNone Required
Education Required High School or Equivalent Preferred Associate's Business
Experience Required Patient Financial Rep I 1 year Customer Service Required Patient Financial Rep II 2 years Patient Accounts, Medical Billing or related field
Specific Skills Required Customer service skills Required Administrative and clerical skills Required Organizational skills Required Knowledge of regulatory standards appropriate to position Required Medical terminology use and understanding Required Written and verbal communication skills Required Work with a team Required
Computer skills appropriate to positionOrganization: 0020-BAYCARE HEALTH SYSTEMPrimary Location: FL-Clearwater-System OfficesSchedule: Monday, Tuesday, Wednesday, Thursday, FridayShift: DaysShift Hours: VariesWeekend Work: OccasionalOn Call: No