CUSTOMER SERVICE SUPPORT SPECIALIST - PART TIME
- Employer
- Baycare
- Location
- Tampa, Florida
- Salary
- Not Specified
- Posted
- Aug 22, 2016
- Closes
- Oct 21, 2016
- Ref
- 166266
- Industry
- Healthcare
- Category
- Healthcare
CUSTOMER SERVICE SUPPORT SPECIALIST - PART TIME(Job Number: 166266)Description The IS Customer Support Specialist provides assistance and incident resolution support to BayCare's IS customers. IS Customer Support Specialists provide excellent and timely technical support and troubleshooting for systems. The IS Customer Support Specialist works with other team members to implement and provide system and technology support, system security, and preventative maintenance programs. Maintains department-wide communication to ensure prompt incident resolution, repair and replacement of hardware, software and system functions. Performs other duties as assigned.Qualifications Certifications and LicensuresNone Required
EducationRequiredBachelor'sInformation SystemsOrBachelor'sComputer ScienceOrHigh School or Equivalent
ExperienceRequired2 yearsRelated experience in lieu of Bachelor'sPreferred2 yearsHealthcare
Specific SkillsRequiredCustomer service skillsRequiredCritical thinking skillsRequiredWritten and verbal communication skillsRequiredWork with a teamRequiredInterpersonal skillsRequiredComputer skills appropriate to position Organization: 0020-BAYCARE HEALTH SYSTEMPrimary Location: FL-Tampa-Information ServicesSchedule: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, VariesShift: DaysShift Hours: 7:00am - 12:00pmWeekend Work: OccasionalOn Call: Yes
EducationRequiredBachelor'sInformation SystemsOrBachelor'sComputer ScienceOrHigh School or Equivalent
ExperienceRequired2 yearsRelated experience in lieu of Bachelor'sPreferred2 yearsHealthcare
Specific SkillsRequiredCustomer service skillsRequiredCritical thinking skillsRequiredWritten and verbal communication skillsRequiredWork with a teamRequiredInterpersonal skillsRequiredComputer skills appropriate to position Organization: 0020-BAYCARE HEALTH SYSTEMPrimary Location: FL-Tampa-Information ServicesSchedule: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, VariesShift: DaysShift Hours: 7:00am - 12:00pmWeekend Work: OccasionalOn Call: Yes