- Career Level
- Experienced (Non-Manager)
JOB TITLE: FAMILY ADVOCATE
DEPARTMENT: EARLY HEAD START
GENERAL DESCRIPTION: Provides services to Head Start families in compliance with Head Start Performance Standards. Carries out goals, policies and activities designed to implement social service and parent involvement objectives.
ESSENTIAL JOB FUNCTIONS: Recruits and enrolls eligible children into Head Start, including children with disabilities. Assists parents in completing original enrollment applications when needed. Encourages parent involvement in the Head Start program, both in the classroom and in the home. Provides information and opportunities for parents to access community involvement activities and interests. Organizes and initiates Parent Committee meetings at assigned Head Start centers. Attends Parent Committee meetings. Creates agenda and ensures all minutes, in-kind and attendance are recorded and documented. Makes referrals to families on issues related to the child or his/her family. Follows-up with family in a timely manner. Receives disabilities and pre-referral request documentation from teaching staff and sends to Site Supervisor for determination. Schedules and completes home visits. Completes classroom visits weekly to assigned classrooms. Follows procedures to maintain full enrollment. Contacts parent/guardian of any child who is absent three (3) consecutive days or is irregular in attendance. Documents all contacts. Assists parents in arranging transportation to appointments at various social or medical agencies. Maintains all case management files for individual children and families. Ensures entire application process for each assigned child and family enrolled in Head Start is completed accurately and in a timely manner. Inputs data into ChildPlus database including, but not limited to, in-kind, attendance, enrollment applications, and family information. Generates in-kind. Reviews monthly in-kind for assigned classrooms. May provide classroom coverage as needed.
MINIMUM EDUCATION AND EXPERIENCE: Graduation from an accredited 2-year college with an Associates Degree, with courses in social, human or family services or related field; Bachelor’s degree preferred. Two (2) years experience in an Early Childhood program, social work or case management.
*Bilingual (English/Spanish) preferred.
KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of principles and processes for providing customer and personal services. Knowledge of interviewing techniques. Ability to gain knowledge of Head Start Performance Standards and Head Start Policies and Procedures. Knowledge of office practices and procedures. Ability to operate a computer. Knowledge of a variety of computer software applications, including Microsoft Word and Excel. Ability to navigate the Internet. Ability to gain knowledge of the ChildPlus software system. Ability to meet deadlines. Ability to gain knowledge of eligibility criteria. Ability to gain knowledge of community resources. Abilities in problem solving and organization. Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar, in order to prepare and read documents and correspondences. Ability to work and communicate with people from various multi-cultural backgrounds and socio-economic levels. Sensitivity to the needs, abilities, beliefs, and attitudes of individuals within and outside the Agency, including but not limited to customers and co-workers.
PAY RANGE: $13.22 per hour, w/ Benefits PAY GRADE: 7
Equal Opportunity Employer/Vet/Disability