Golf Course Concierge (Part Time) - The Ritz-Carlton Orlando, Grande Lakes

Marriott International | Orlando, Florida | 9/29/2016

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.


Job Summary

Observe and monitor pace of play of golfers to ensure they maintain position on golf course. Notify manager/supervisor of any important issues as necessary. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Maintain flow of traffic on golf course by driving around the course on golf cart. Check golfer receipts and start play. Distribute score cards and pencils to golfers. Escort non-registered individuals off course. Assist in starting special events and in leading groups to their respective holes. Remove debris from golf course grounds to maintain cleanliness of course. Answer golfer questions about course, such as game rules, course length, amenities, course conditions, chemicals used on course, and cart rules. Set up sponsor signs on golf course grounds before a tournament. Provide directions to golfers to golf-related areas.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others, and support team to reach common goals. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



Career Level
Orlando, Florida
Not Specified
Customer Service, Front Desk