Analyst Asset Management (Universal Creative)

Orlando, Florida
Not Specified
Sep 30, 2016
Nov 29, 2016
Universal Orlando® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who's serious about their work. A person who knows it doesn't take magic to put a smile on a guest's face... it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you're serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won't just be 'doing a job.' You'll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

SUMMARY: The IT Asset Management Analyst is a key member of the IT Asset Management team focused on ensuring the accuracy of enterprise IT hardware assets and the effective use of enterprise licensed software. The IT Asset Management Analyst will work with software and hardware products to understand license metrics for specific products as well as in developing inventories used to support distribution and asset compliance. These inventories include owned, leased, and used inventories. These inventories are produced by effective communication between the Asset Analyst and Business partners to decide on the appropriate equipment to be purchased, acquire the needed approvals and use business systems to procure the needed assets. The IT Asset Management Analyst will also maintain constant communication with its customer base (Business Departments, IT, Procurement, Legal, etc.) and therefore will require skills for relationship management, collaboration, customer service and negotiation. This position will also provide assistance with the installation of computer-related hardware and software


*Perform the necessary steps to procure any hardware and software requested from the various departments and projects for UC using corporate methods. Receive and asset tag any purchased hardware and software.
*Maintain accurate inventory for user by the team and review by management.
*Apply the basic image supplied by UC User Support Administrator to any new hardware received and ready for deployment.
*Conduct physical inventories and then compare the results against the information in the asset management system for accuracy and correct and discrepancies.
*Maintain a software licensing database of action items and status of license reviews and calendar.
*Assist with the deployment and disposal of computer-related hardware and software.
*Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
*Perform other duties as assigned.

SCOPE: Non-routine; general policies applied to frequently changing situations.
Influences decisions of moderate nature requiring tact, diplomacy, and maturity.
Produces and provides correspondence and coordination between various Universal groups; and ensures the distribution of fully integrated information across the various Parks, divisions and departments.


*Ability to interpret contract terms and conditions in licensing details including third party restrictions, platform and location restrictions, multiple core counts and other technical options.
*Strong Microsoft Excel and Access skills.
*Strong customer/team interaction skills
*Good verbal and written communications skills.
*Detailed oriented.
*Ability to multi-task in a fast paced environment.
*Ability to work independently and comprehend issues involving little to no concrete variables in non-standard situations as well as problems that are undocumented.
*Ability to comprehend the work flow as needed during the day or event. Requires the use of sound business judgment in following outlined instructions and requirements of the various user group(s) in the business.
*Ability to read and interpret technical documents and effectively present information for one-on-one and small group situations.
Consistent attendance is a job requirement.


*High school degree or GED is required. Technical school, Associate's degree (AA), and Bachelor's degree is preferred.

*1 to 2 years knowledge of asset management, inventory management, or contract management with a working knowledge of software reporting tools, asset repositories and discovery tools. Additionally, strong Microsoft Excel and Access skills are necessary.

*Will require a valid Florida state driver's license.

*Job requires person to walk and be on their feet for extended periods of time. Conditions vary from season to season as 90% of the work is warehouse work and walking across property. Heat, humidity, rain, wind, cold, pollen, a/c and varying temperatures are part of the conditions the job requires to complete tasks. Work area ranges from open area, close quarters, bench, table, desk, counter and portable stands in various locations. Service pace is very fast and varies from area to area, recognition of issues needs to be weighed against other competing issues. Hours of positions cover from early morning to late nights. Other duties will apply as assigned. Travel opportunity maybe available for training, assisting partnering parks and/or growing support roles.

(Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

Your talent, skills and experience will be rewarded with a competitive compensation package.

We regret, due to the volume of responses, only applicants of interest will be contacted. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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