Attractions Attendant

Orlando, Florida
Not Specified
Oct 07, 2016
Dec 06, 2016
Universal Orlando® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who's serious about their work. A person who knows it doesn't take magic to put a smile on a guest's face... it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you're serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won't just be 'doing a job.' You'll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

Enter a gleaming comic book city where Heroes pit themselves against Super Villains in the ultimate battle of good versus evil, or help our guests plunge into total darkness as they face an army of warrior mummies on a psychological thrill ride totally unlike anything that's come along in the past 3,000 years! Operating ride vehicles or narrating a show, it's all in a day's work for Attractions Attendants.

Attractions Attendants at Universal Orlando are responsible for:

  • Operating attractions and providing exemplary guest service which includes the following: loading and unloading the ride, checking ride restraints and lap bars, providing safety instructions and ensuring compliance; assisting guest with special access, operating the control console and dispatching the vehicles; watching that the attraction is being operated safely via monitors. Evacuating the rides and shows in the case of a shut down. Delivering appropriate scripts and/or spiels.

  • Welcoming and greeting guests, screening for appropriate attire and height requirements, providing guests with attraction information, monitoring the queue lines and make appropriate adjustments, measuring attraction wait times and keeping the area neat and organized.

  • Understanding and demonstrating the proper use of safety practices while opening, operating, and closing the venue. Monitoring rides and shows and ensuring appropriate Safety Procedures are followed as instructed.

  • Maintaining a clean and safe work environment. Constantly monitoring immediate area and surroundings for trash and debris and assisting in its removal as needed.

  • Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.

  • Performing other duties as assigned.

To perform the role of an Attractions Attendant successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

  • Consistent attendance is a job requirement.

  • High school degree or GED is preferred.

  • Must be able to work in a fast pace environment and operate ride vehicles and moving machinery.

  • Required to ride the attraction/ride to insure show quality and that special effects are in the proper working order including: lighting, sound, animatronics and general maintenance

  • Responsible for evacuating the attraction/ride and assisting guest through various evacuation methods including: extreme heights, water ways, various types of platforms, stairs or ladders and other acceptable evacuation methods.

  • Must be able to work in an environment with loud noises and where lighting is used to replicate various effects including: weather conditions, night or daylight, strobe and other special effects.

  • Must be able to communicate via phone, intercom, radio and control panel.

  • Must be able to read, write, communicate and follow safety instructions and procedures. Required to follow ride operation manual and successfully complete training test.

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the Attractions Attendant job.

  • Work with repetitive motion including; extending reaching, pushing/pulling, bending, twisting greater than 30x's per hour.

  • Use arms and hands to push and pull lap bars.

  • Lift greater than 25lbs or more.

  • Visually distinguish hand signals at a distance of up to 50 ft.

The work environment characteristics described below are representative of those an individual encounters while performing the essential functions of the Attractions Attendant job.

  • Be exposed to working with vibrating equipment/tools.

  • Be exposed to noise including: having to raise voice to communicate to Team Members nearby.

  • Be exposed to bodily fluids including: blood, vomit, etc.

  • Be exposed to working on water ways, ponds or water attractions.

  • Work at heights greater than 4 ft.

  • Work with pressure washers.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you are interested in this position and you have what it takes to be a part of Universal Orlando, click on 'Apply Now'. If not, please check out our Job Search to explore other opportunities within our universe. We regret that due to the volume of responses only applicants of interest will be contacted.

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