CUSTOMER COMMUNICTION SPECIALIST II ST. JOSEPH'S HOSPITAL NORTH FULL TIME _ VARIED HOURS
- Employer
- Baycare
- Location
- Lutz, Florida
- Salary
- Not Specified
- Posted
- Oct 13, 2016
- Closes
- Oct 28, 2016
- Ref
- 168733.21
- Industry
- Healthcare
- Category
- Healthcare
CUSTOMER COMMUNICTION SPECIALIST II ST. JOSEPH'S HOSPITAL NORTH FULL TIME _ VARIED HOURS(Job Number: 168733)Description The Switchboard Communication Specialist II is primarily responsible for answering incoming calls, transferring calls, and providing requested information to callers, Accesses and enters systems information, Effectively utilizes systems software, Responds to internal emergency calls, Identifies and routes emergent medical calls, Initiates overhead pages for codes, Assists with fire, cardiac arrest, and emergency response plans, Must have excellent customer service skills, critical thinking skills, and the appropriate computer and clerical skills, Performs other duties as assigned.
EducationRequiredHigh School or Equivalent
ExperienceRequired1 yearSwitchboard
Specific SkillsRequiredWork with minimal supervisionRequiredWritten and verbal communication skillsRequiredMedical terminology use and understandingRequiredInterpersonal skillsRequiredMulti-tasking skillsRequiredOrganizational skillsRequiredComputer skills appropriate to positionRequiredCustomer service skillsRequiredAdministrative and clerical skills Organization: 5030-SJ HEALTH CARE CENTERPrimary Location: FL-Lutz-St. Joseph's Hospital NorthSchedule: VariesShift: VariableShift Hours: VARIESWeekend Work: Every OtherOn Call: No
***Must be flexible to work any shift when needed - 1st, 2nd and 3rd***
Qualifications Certifications and LicensuresNone RequiredEducationRequiredHigh School or Equivalent
ExperienceRequired1 yearSwitchboard
Specific SkillsRequiredWork with minimal supervisionRequiredWritten and verbal communication skillsRequiredMedical terminology use and understandingRequiredInterpersonal skillsRequiredMulti-tasking skillsRequiredOrganizational skillsRequiredComputer skills appropriate to positionRequiredCustomer service skillsRequiredAdministrative and clerical skills Organization: 5030-SJ HEALTH CARE CENTERPrimary Location: FL-Lutz-St. Joseph's Hospital NorthSchedule: VariesShift: VariableShift Hours: VARIESWeekend Work: Every OtherOn Call: No