Walt Disney World Resort Jobs

Call Center Representative

It takes people to make the dream a reality. Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.


This is a part-time hourly role. A Call Center Representative services incoming calls from Cast and Guests, encompassing requests such as Resort inquiries, general theme park information, transfers, wake ups and company assistance.

Basic Qualifications

(These are the minimum qualifications you need to be considered for the job.) * Ability to be flexible with work schedule, including nights, weekends, holidays and overtime to support a 24-hour a day, 7 day per week operation * Demonstrated strong telephone etiquette * Demonstrated strong verbal, written and listening communication skills * High school degree or equivalent * Demonstrated computer proficiency within a Windows environment * Demonstrated strong keyboard/typing skills * Willingness to learn new software applications * Willingness to work in a structured environment

Preferred Qualifications

* Minimum 6 months Walt Disney World experience * Previous Call Center experience * Previous Walt Disney World Resort Front Desk/Guest Services experience

Additional Information

Keyword: WDWCasting CallCenter