Internship - Spring 2017 - Business Development

Orlando, Florida
Not Specified
Oct 15, 2016
Dec 14, 2016
Universal Orlando® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who's serious about their work. A person who knows it doesn't take magic to put a smile on a guest's face... it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you're serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won't just be 'doing a job.' You'll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

Expand your universe with Universal's Campus 2 Career Internship Program! This program can provide not only extensive learning opportunities, but real world experience as well. An Internship with Universal Orlando offers abundant networking and exposure opportunities to one of the world's top entertainment destinations.

SUMMARY: Observe steps within each job function, measure time required to complete each task, and partner with each operating area to develop templates to use for scheduling. Recommend opportunities to adjust processes and facility layouts to improve Team Member and guest satisfaction.


  • Complete time studies and provide recommendations to improve processes primarily within the foods locations in the kitchen, cashier and server areas
  • Observe the process, develop a study to best capture the labor required to make or process an item, measure the process, and analyze the information using Excel or a statistics application
  • Develop a standard for the quantity of items the venue can process during peak periods and partner with the venue to create a scheduling template
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities
  • Perform other duties as assigned


  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution
  • Current class standing of Sophomore or above
  • Cumulative GPA of 3.0 or above (official transcripts available upon request)
  • Consistent attendance is a job requirement
  • Approximate dates of this internship are from January 2017 – May 2017
  • Availability requirement typically includes 24-40 hours per week; Monday through Friday (may include weekends)
  • Preferred majors include: Industrial Engineering, Operations Research
  • Preferred coursework completed: Industrial Engineering or Operations Research core classes


  • Able to perform observations for a length of time in a foods venue
  • Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint
  • Strong interpersonal skills, problem-solving abilities and organization
  • Exceptional attention to detail
  • Superior written & verbal communication skills
  • Work in a fast-paced environment and adhere to deadlines
  • Ability to work autonomously and/or in teams
  • Prior internship experience is preferred


In order to be considered, a resume is required with your application and must include major, anticipated graduation date and cumulative GPA.

Recent graduates will not be eligible for this program.

Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Due to the volume of responses, only applicants of interest will be contacted.

If you are interested in this position and you have what it takes to be a part of Universal Orlando, click on 'Apply Now'. If not, please check out our Job Search to explore other opportunities within our universe. We regret that due to the volume of responses only applicants of interest will be contacted.

Universal elements and all related indicia TM & © 2015 Universal Studios. © 2015 Universal Orlando. All right reserved. EOE
To apply for this position please CLICK HERE