Emergency Communications Dispatcher

Orlando, Florida
Not Specified
Oct 17, 2016
Dec 16, 2016

POSITION: Emergency Communications Dispatcher

DEPARTMENT: Communication Center

SALARY: $16.74 per hour


CLOSING DATE: Friday, November 4, 2016

Dispatch Police, Fire, Medical and Airport Operations response personnel to emergency and non-emergency situations including aircraft emergencies. Operate 800 MHz CRT Public Safety Communications System, Airport paging system, and other complex computerized safety and security systems. Serve as Public Safety Answering Point (PSAP) and answer all 9-1-1 calls originating on airport property, including TDD equipment. Operate Florida and National Crime Information (FCIC/NCIC) computer systems and relay information to Criminal Justice personnel when appropriate. Perform other duties as assigned.


High school graduate or equivalent and at least two (2) years experience with fire/security alarm systems and emergency dispatching in fire, rescue, medical or police operations; or an equivalent combination of closely related education, training and experience. Three (3) years of experience preferred. Current IAEMD and NCIC/FCIC certifications preferred. Familiarity with 800 MHz public safety systems and 911 computerized answering systems preferred. Must be able to remain calm in emergency and stressful situations, and perform multiple tasks simultaneously while under pressure. Must have excellent hearing, vision and the ability to speak clearly, distinctly and effectively. Must know and follow Public Safety Answering Point (PSAP) regulations. Must have the ability to prioritize multiple tasks and understand techniques of telephone interrogation. Must pass 25 CWPM typing test, and possess the ability to input information accurately into CAD and utilize computerized information systems. IAEMD, NCIC/FCIC, CPR, TDD certifications, and Florida State Certification for Public Safety Dispatchers required or the ability to obtain within six months of employment. Florida driver license required. Must be able and willing to work rotating shifts, weekends, evenings and holidays.