Manager Human Resources - Employee Relations

Orlando, Florida
Not Specified
Oct 17, 2016
Dec 16, 2016
Universal Orlando® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who's serious about their work. A person who knows it doesn't take magic to put a smile on a guest's face... it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you're serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won't just be 'doing a job.' You'll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

Partners with assigned operational division to maximize the alignment of human resource capital with the business objectives. Provides guidance in employee relations issues, leadership/staff development and performance management.

  • Supports senior management team to ensure fair and consistent enforcement of policies and practices. Ensures legal compliance and understanding of policies and processes. Investigates employee work place situations including claims of harassment and employee performance.
  • Supports management in leading employee engagement. Supports the Team Member Satisfaction Survey (TSAT) efforts by assisting management with communication and action planning. Works with management to identify and manage the employee impact of company decisions and changes.
  • Provides advice and consultation for front-line hourly employees on policy interpretation, Employee Assistance Program (EAP) issues, employee conflict, etc.
  • Acts as liaison between management and core HR by assisting with programs or communicating information relating to payroll, records, benefits, training, compensation and staffing.
  • Mentors and provides guidance to staff related to their career goals. Motivates staff to accomplish company goals. Builds bench strength within the operational division by identifying training and development opportunities.

EDUCATION: Bachelor's degree from a four-year college or university in Human Resource, Psychology or Management required.

EXPERIENCE: 5-7 years Human Resources experience required with 1-3 years management experience required; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.

We regret, due to the volume of responses, only applicants of interest will be contacted. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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