DIRECTOR, IS HELP & IDENTITY

Employer
Location
Clearwater, Florida
Salary
Not Specified
Posted
Oct 18, 2016
Closes
Nov 12, 2016
Ref
169276
Industry
Healthcare
Category
Healthcare

DIRECTOR, IS HELP & IDENTITY(

Job Number: 169276)

Description

Under the general direction of the Vice President & Chief Technology Officer, the Director, IS Help Services (IT Service Center) & Identity and Access Management (IAM) is accountable for directing and defining the business and secure operational application of all access controls related to IT devices/applications, identity management and 7/24 operations of the IS Service Center within BayCare.

IS Service Center has responsibility for the support and continuous improvement of a customer focused IT Service Center; establishes policies and procedures regarding problem identification, receipt, documentation, distribution and resolution; evaluates new information systems, products or services and suggests changes to improve the experience of BayCare end users; develops plans for optimizing the support of new and existing systems based on trending and analysis; stays abreast of IT trends and technologies used throughout BayCare and maintains a high level, conceptual knowledge of how BayCare's systems interact.

Identity Access Management develops strategic service road maps that are audit ready, provide automation that improves efficiencies and is aligned to BayCare?s joiner/leaver processes. Provides service and team leadership, responsible for the design and architecture of IAM technologies and services relating to identity management, access request, access provisioning and de-provisioning, access re-authorization, as stated within BayCare?s Policies & Procedures. The Director ensures the development and currency of documentation related to system processes, procedures, and service & solution road maps.

Will ensure that the IS Service Center & Identity Access Management teams are delivering on service goals and technology aspects of new systems implementations, IT projects and general day to day operations. This position is responsible for facilitating and driving the IS Service Center and IAM future service & technology solutions at BayCare.

Qualifications

Certifications and LicensuresNone Required
EducationRequiredBachelor'sComputer RelatedOrBachelor'sBusiness RelatedPreferredMaster'sComputer RelatedPreferredMaster'sBusiness Related
ExperienceRequired7 yearsManagement Role in a related fieldOr10 yearsRelated experience in lieu of Bachelor's
Specific SkillsRequiredManagement skillsRequiredNegotiation skillsRequiredWritten and verbal communication skillsRequiredManage change in a complex environmentRequiredAnalytical SkillsRequiredLeadership skills

Organization: 0020-BAYCARE HEALTH SYSTEM

Primary Location: FL-Clearwater-BayCare Medical Group Central Business OfficeSchedule: Monday, Tuesday, Wednesday, Thursday, Friday

Shift: DaysShift Hours: 8:00 - 5:00

Weekend Work: None

On Call: No