CUSTOMER SERVICE
- Employer
- Pro Image Solutions
- Location
- Oviedo, Florida
- Salary
- $14.50/hr
- Posted
- Oct 19, 2016
- Closes
- Nov 03, 2016
- Ref
- 169696
- Industry
- Manufacturing
- Category
- Administrative, Clerical, Customer Service, Manufacturing, Warehouse
- Hours
- Full Time
A distribution company located in East Orlando is looking for someone who has extensive knowledge in Microsoft Suite and can multi-task many projects at once to join their very fast paced Customer Service Team. Must have Customer Service experience, a "go getter" type attitude, must be energetic, and a quick learner.
POSITION: Customer Service
SALARY: $14.50/hr
SHIFT: 1st- 8:30AM-5PM
TERM: Full Time to Hire
MUST PASS a Pre-Employment Drug screen and Standard background check
OVERALL DUTIES:
- Answer Phones
- Approving Orders
- Checking inventory
- You will be helping the sales department with random tasks/projects
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
SKILLS:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
For consideration apply online, please go to www.proimagesolutions.com, search for the name of the position. Once you have completed the application call to make an appointment for interview.
Phone: 407-774-4884
Application Days: Tuesdays Wednesdays and Thursdays by appointment ONLY
Documents needed: 2 forms of ID’s (example: Photo Identification Card(DL) and Social Security Card or Birth Certificate)
RC